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Business Profile

Moving and Storage Companies

Good Time Moving and Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review from[email protected]

    Date: 10/25/2022

    1 star
    I hired Good Time Moving and Storage which was the only company able to move the dining room furniture that day. The seller had sold the house and the furniture had to be out that day.
    The young men showed up with a contract on their phone advising I had to sign it before they could move anything. (to read a contract on an iPhone would take forever and would have caused more fees, so I signed it.)
    When the the truck arrived at my home with the furniture, the employee moved the china hutch glass shelves out into the main part of the truck rather than first bringing them into the house. Then a different piece of furniture was moved in the truck. In doing so stepped on the shelf breaking it (This was negligence on their part). The shelf was a custom made curved shelf (not the usual straight rectangle shape} and a special order item..
    ***** ****, Claims Specialist advised me to go on line and file a claim for the breakage.(which I did and I never was contacted from the company.}
    ***** **** would not respond to any texts or phone calls that I sent and blocked by phone number. (What type of legitimate company would operate that way}
    The move was also completed in the time allotted, however, since I had to wait on the phone to get something in writing showing they broke the shelf, they charged me an extra $51 for going over my allotted time.
    This company does not value you as a customer, they only value the dollar. The replacement shelf cost me $289.00.

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