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Business Profile

Major Appliance Services

Tyms Appliance Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Reviews

Customer Review Ratings

1.8/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromCindy M

    Date: 06/05/2024

    1 star
    Do not do business with this company Tyms Appliance Solutions. My home warranty, First American Home Warranty is being scammed by these people as am ************ was assigned by home warranty co. **** came out and said a part was needed. They do answer texts or answer the phone. Voice mail is full so no way to reach. First American says they cannot provide another contractor because they have already paid Tyms. I have been trying to get my oven fixed for 6 weeks. Do not use either of these companies.
  • Review fromJessica S

    Date: 11/14/2023

    1 star
    They scammed us. They came out. Said they needed to order a part and after that they didnt answer any of my calls. Its been two months. Not sure how one can look a young mom of four small kids in the eye and take her money and leave with no intention of fixing my appliance (dishwasher). I trusted the one who came out. And since then, he went ghost. I wish I could just get the little money we had to spare for this back.
  • Review fromJoe G

    Date: 09/16/2023

    1 star
    This company is a scam! They get assigned during a home warranty claim, collect a service fee, claim they will order a part and then disappear without a trace. Total ghosting to the ***** This has happened to me twice, and twice I needed a second repair company to finish the job. Do NOT waste your time with this reprehensible company!
  • Review fromLaurie M

    Date: 06/14/2023

    1 star
    I am having issues with my dishwasher March 2023 and called my home warranty company First American Home Warranty. They dispatched Tyms Appliance company. Tyms has still not resolved the issue and will not return my calls, or answer the phone, or communicate. FAHW has not been helpful in resolving this issue with ****. This is unacceptable service by Tyms and FAHW. It is now June 14, 2023 and still no resolution. Horrible service by both of these companies.
  • Review fromMildred M

    Date: 01/07/2023

    5 stars
    I was having issues with my ** Refrigerator, My warranty company First American Home Warranty assigned Tyms Appliance Solutions to do the repair. I was extremely satisfied with the professionalism , Timeliness and knowledge the technician showed upon arrival.. *************** did an amazing job with my repair. My ** Refrigerator is back in service. Thank you so much for the great service

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