Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Outdoor Living

Ash & Ember

Reviews

Customer Review Ratings

4.39/5 stars

Average of 23 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMarco M

    Date: 03/06/2023

    5 stars
    Bought a mini Titan kamado grill. It was well priced and just right for two people. The shipping was very fast. I could track it all the way to our door. Received or in three days. The product is well built and required minimal assembly. We used it a couple of times to sear steaks and results were great. I would make one modification. Nest should include rubber cushioning to avoid chipping glaze and to keep grill nice and stable. I had some rubber with adhesive on one side and added four one inch strips and that did the trick. I recommend Titan and the grill.
  • Review fromDarryl S

    Date: 01/21/2023

    5 stars
    Respected the sale price even after the sale was over just because I started to speak to them before the sale ended. Great grills!
  • Review fromKen F

    Date: 12/13/2022

    5 stars
    Very happy with my Adirondack chairs! I originally purchased 2 and after I received them, i purchased 4 more. Great inventory availability, fair price and super-fast shipping. After inspecting the chairs, I also liked that the company selling was the same name brand plates on the product. Will do business from again.
  • Review fromDerek D

    Date: 12/09/2022

    5 stars
    I bought outdoor furniture for the back yard, and it looks and feels great. I received it in a very timely manner, also extremely easy to put together. I will be buying more from Titan Great Outdoors in the future.
  • Review fromRobert L

    Date: 11/04/2022

    5 stars
    Nice product and very fast shipping. Great communication on my order status.
  • Review fromRichard H

    Date: 10/19/2022

    5 stars
    This company came through with all that was promised, from a heavy duty product (28"wagon wheel grate) to fast free delivery and constant contact. A+ so far!
  • Review fromCharles P

    Date: 10/16/2022

    5 stars
    Excellent product, great transaction. Would by again from Titan Outdoors.
  • Review fromBrenda K

    Date: 09/15/2022

    5 stars
    I ordered a 28 inch wagon wheel grate for my outdoor firepit. I love it!! It's very heavy and well made, most definitely worth the cost. I'm over the top impressed with how well it is packaged and how fast it arrived from the time I placed my order. Mist definitely would purchase from this company again.
  • Review fromjoey b

    Date: 08/15/2022

    5 stars
    Titan always having great sales. Placed order Friday evening and received shipping number right away. Wagon wheels shipped and were at door by Tuesday.
  • Review fromKaShina P

    Date: 07/24/2022

    5 stars
    I have quite a few of their products, everything I have, has not disappointed me yet. I will be ordering more products in the near future. No problems with shipping plus they do pretty well keeping you informed on the status of your order. Awesome customer service!! I would definitely recommend them to others.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.