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Business Profile

Property Management

Envolve Communities

Reviews

This profile includes reviews for Envolve Communities's headquarters and its corporate-owned locations. To view all corporate locations, see

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Envolve Communities has 39 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

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    Review Details

    • Review fromShelby P

      Date: 09/23/2024

      1 star
      *************************** were taken over by Envolve and rebranded as Azure Place. During my two years there, this company was terrible with record keeping. Once my roommate and I renewed our lease and they changed to a new computer system, we got notices of late payments every month when we always paid weeks in advance! They listed us incorrectly in the system and would not correct the information. Now after moving out, its been four months of emails, phone calls and a total lack of communication on their end. After emailing in August, I received a move out statement with incorrect charges for damages displayed in the photos they attached. The only issue is that the photos arent of our apartment! Our photos and footage clearly show that a metal electrical panel pictured in their report did not exist in any of our footage! Despite the many attempts to contact upper management, I still have received no word on our deposit, the incorrect charges, or the issues with our ledger history that makes our payments look late! My experience with this company has been pretty awful and would not recommend moving somewhere that cannot keep track of money/payments and reporting.
    • Review fromParis C

      Date: 03/01/2024

      1 star
      Our previous owners in **************,** were bought out by this company. Since they took over, no one has maintained to dog area which is an infection and disease risk. I offered to clean up if there was a pooper scooper and bags. All I heard back was were hiring people to do it. That was 6 months ago. The train rooms are always full of trash and cat litter. It is never cleaned and you can smell trash from the hallway. Again an infection risk. Ive been at this same apartment since Jan 2020 and have never paid utilities besides electric. I signed a new lease in December 2023 and was told everything would remain the same. I didnt have to pay a utility fee for the month of January or February. This month (March), I received an invoice for utilities and this was added to my rent. Utilities that include the aforementioned trash debacle. Not only is the utility bill nonsense because it hasnt been charged since the beginning of my lease but the lies of how long Ive been opted into this program (2020) is blasphemy. As well as being enrolled in this program or website, without my consent to receive emails. To top it off, the invoice is addressed to me but has a completely wrong address. Im stuck in this lease that was supposed to be legally binding but seems to be forever changing without notice. In office Management has changed twice since January. Previously the office manager didnt have access to the work orders so my kitchen sink was leaking for almost a week. Im pretty sure the wood cabinet below the pipes is damaged but that wasnt even a thought it that crossed anyones mind although it wreaks of mildew. This place is blatantly neglectful and untruthful. And its been the worst 6 months of my life. Honestly, its been very depressing to live under these conditions. I think Id rather live in government housing than to pay $1300 for this trash of a facility.
    • Review fromGloria R

      Date: 07/17/2023

      1 star
      I invite someone from the new management team of ********************* to come to my apartment to see for themselves the condition that the apartment is in, that was rented to me, so they could tell me if they would see this as acceptable to them to live in. If it would be acceptable to them to get the runaround that I am getting. Rusted bathroom fixtures, rusted kitchen appliances, rusted ceiling registers, leaking dishwasher, rusted ******************** and much, much more.The invitation stands. Come see for yourselves. Thanking you in advance,*************************** ********************************************************************************************************
    • Review fromMarie G

      Date: 06/27/2023

      1 star
      I have lived in an apartment building managed by Envolve LLC for the past 2 years. The air conditioning has been out for over six months in most of the apartments. This building is located in ***** and we are experiencing a record heat wave. There hes been zero effort in fixing the *** When I ask manager when it will be fixed, all I get are lies. I'm a senior citizen and their inaction is putting the lives of everyone living here in danger. They raised the rent aa well. Envolve LLC is a greedy slum lord.

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