Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Motorcycle Driving School

Mid Tenn Motorcycle Education Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Driving School.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJacob B

    Date: 01/08/2024

    1 star
    Fraudulent company. Took my money for motorcycle class. No refunds. Missed class cause health reasons
  • Review fromTerry H

    Date: 09/17/2023

    1 star

    Terry H

    Date: 09/17/2023

    The classes were scheduled for 2 days starting at 7am untill 5pm. We started the first day at 8am because we waited for a late student and then it ended at 1.30pm. Given that there were 11 people and only 2 coaches I got one chance to do each skill and coaching if done wrong just a comment usually rude I had done it wrong, no retakes of each skill because we were rushed so much. Day 2 again started at 8 because the instructors took their time reading and explaining that the test would be immediately after the different skills we were to learn that day, which ended at 12 noon. The test started and ended for all 11 students by 1pm. The lack of training, no retaking of a skill, and the rushed and rude atmosphere lead to my failure. I could never recommend this course to anyone. Go to the DMV for your test and riding, it's cheaper by far and their understanding that your new is accepted.

    Mid Tenn Motorcycle Education Center

    Date: 09/18/2023

    Our classes are approximately 10 hours outside (5 hours each day) on the training range and 4 to 5 hours of an at home online student e-course. Part of the 7am to 5pm advertised includes this 4 to 5 hour at home course and the riding time is approximate in case bad weather occurs or other issues beyond our control occur.
    We teach the Motorcycle Safety Foundation Adult Learning curriculum as required by the Tennessee Department of Safety. We also act as a third party tester for the TN DMV and we are required to go by their instructions for the final skills eval for students to pass. It's objective, not subjective. *** ******* wasn't successful on the riding eval but was on the written test.
    We spoke with the coaches in class and several other students who successfully passed the class and who gave positive reviews for their experience and they stated that class started at 7:30 or before on both days. Part of day 1 is filling out paper work which may have made *** ******* feel like class didn't start on time. We did allow a student who was minutes out to join class but it didn't stop the coaches from moving ahead with class.
    *** *******
    wasn't able to successfully complete the final eval and was upset he couldn't repeat it that day but the TN DMV allows us only one try before a student has to come back and either retake class or re try the eval. We understand how emotional it can be when students aren't successful the first time in class and that is why we always offer ways for students to come back a second time to be successful. We offered *** ******* an even more generous retake offer and he refused.
    Sometimes it takes more than one time to successfully complete class. This class isn't a guarantee pass as again, we are contracted with the Tennessee Department of Safety to be a third party tester for the DMV.
    We wish we could have done more to satisfy *** ******* and glad he will be able to go to the DMV and test there. The offer for the retake for him is always available to him in the future should he change his mind.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.