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Business Profile

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Chevrolet - Buick - GMC - Cadillac of Murfreesboro
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Chevrolet - Buick - GMC - Cadillac of Murfreesboro's headquarters and its corporate-owned locations. To view all corporate locations, see

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Chevrolet - Buick - GMC - Cadillac of Murfreesboro has 2 locations, listed below.

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    Customer Review Ratings

    1.36

    Average of 11 Customer Reviews

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    Review Details

    • Geoffrey S

      Date: 09/12/2022

      I originally changed my battery incorrectly which caused the radio fuse to blow. I did not know it was a fuse so I took my car to CHevrolet - Buick -GMC - Cadillac of Murfreesboro.

      I told them to please review the radio not working and the brake sensors because the brake sensors were not working either.

      They told my the radio is broken and would need replaced, they charged me 125.00 to diagnose the radio.

      When I drove the car out of the parking lot I noticed one of the brake sensors was still not working, so I took the car back and asked them what they actually did.

      I left once again and drove to ********* and the ********* technician told me the radio fuse was blow and he replaced it for $5.00.

      When Chevrolet - Buick - GMC - Cadillac of Murfressboro checked my radio and told me it was broke and I would need a new radio they quoted me $800.00 for the new radio; they charged me 125.00 to tell me my radio was broke without ever checking the fuse box.

      It's border line criminal or extremely incompetent not to check the fuse box first; I don't think the company actually did the diagnostic because if they did they would have discovered the fuse; I think they stole from me because they are experts and any expert would have checked the fuse box first, this is very basic troubleshooting.

      I went back to them after ********* replaced the fuse and showed them my radio now works; I am requesting a refund on all work because I don't trust they performed honest work; based on the radio diagnostic I believe they perform very poor workmanship and charge very high prices. I will never take my car here again.

    Chevrolet - Buick - GMC - Cadillac of Murfreesboro is BBB Accredited.

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