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Business Profile

Financial Services

Advance Financial

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Advance Financial's headquarters and its corporate-owned locations. To view all corporate locations, see

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Advance Financial has 91 locations, listed below.

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    Customer Review Ratings

    1.13/5 stars

    Average of 110 Customer Reviews

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    Review Details

    • Review fromAshley H

      Date: 07/15/2025

      1 star

      Ashley H

      Date: 07/15/2025

      Was told I was approved, uploaded all the information they asked for and now it is stating that my account has been closed without even getting a loan... I am worried about it being a scam due to giving them all my personal stuff then this happened.... I wondering if there is a way for us all to come together and take this company to the courts

      Advance Financial

      Date: 07/17/2025

      Hi ******, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at ********************** so we can connect with you.
    • Review fromRobert B

      Date: 07/10/2025

      1 star

      Robert B

      Date: 07/10/2025

      Advance Financial *****. I wouldn't recommend Advance Financial to any of my friends and family. Their interest rate is extremely ridiculousy high. And, just because, I missed 1 of my Promise To Pay payments because I had to go and get a new air conditioner for the house. About 2 weeks ago because it was so hot and humid. Advance Financial has deducted 2 payments out of my bank account the past 2 weeks. That shows and proves they don't care about their customers

      Advance Financial

      Date: 07/14/2025

      Hi, *****. Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at ********************** so we can connect with you.
    • Review fromAngela B

      Date: 06/19/2025

      1 star

      Angela B

      Date: 06/19/2025

      This company is absolutely scathing and deceptive! They did not provide information pertaining to the loan and pay back amount it’s a random amount based on the daily amount at an expeditious rate. After discovering my payment plan went up double the paperwork they provided did not share this information so I called them requested to speak to a supervisor because the representative that took the call couldn’t answer my questions, I was told one was not available so they stated they would have someone call me back and they never did! I asked if I paid a good portion of the loan back how much would my payments be and they couldn’t tell me! So I paid a good chunk of it off and didn’t have another payment due for several weeks they were calling me as if I was in collections! The next payment wasn’t even due after I had paid a large sum of it! I took one of their calls and the gal I spoke to was rude and hung up on me as I tried to explain to her that I didn’t have a payment due yet and why were they calling me as if I was in collections and was hung up on! DO NOT I REPEAT TAKE OUT A LOAN FROM THIS COMPANY! ITS HIGHWAY ROBERY AND THEY SHOULD BE FINED FOR THEIR CREDIT LOAN SNEAKY WAYS OF DECEIVING YOU!

      Advance Financial

      Date: 06/24/2025

      Hi *****. Thank you for your feedback. We tried to have an agent reach out to you yesterday, but didn't get an answer. If you'd like to discuss this further, please send us your contact info and a good time to call to [email protected].
    • Review fromAndrew L

      Date: 06/18/2025

      1 star

      Andrew L

      Date: 06/18/2025

      Scam alert..no money deposited and yet they are trying to charge me payments..I recieved nothing.

      Advance Financial

      Date: 06/19/2025

      Hi ******, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
    • Review fromFiona Q

      Date: 06/14/2025

      1 star

      Fiona Q

      Date: 06/14/2025

      This was suggested as a way to get a loan with not so great credit for a rough moment. I am working, but found myself in a tight spot. The application process was a pain. I had to call them 3 separate times because their online system was taking me for a ride. I finally got everything in and the loan went from 1200 to 700. Fine. Less I have to pay back. I finally got an answer after 24 hours of back and forth **. They rejected me because of my credit. If I had good credit, why wouldn't I have just gotten a credit card through my bank? After reading reviews on the ridiculous interest for their loan, I guess I dodged a bullet. I was able to obtain a personal loan so that's fine. Don't do business with these shady people! Find another way. It will get better!

      Advance Financial

      Date: 06/16/2025

      Hi *****, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
    • Review fromShannon S

      Date: 05/28/2025

      1 star

      Shannon S

      Date: 05/28/2025

      Horrible! No one ever answers and when they do you are rushed. I have sent my info over several times and right after get an email stating incomplete application. Feel like I dodged a bullet on this one! Scammers

      Advance Financial

      Date: 05/30/2025

      Hi *******, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. A member of our leadership team will be reaching out to you shortly.
    • Review fromJames W

      Date: 05/25/2025

      1 star

      James W

      Date: 05/25/2025

      I am a victim of misleading information and crooked business please help!!! The company are full of thieves and when you call about information they talk to you like dirt! Illegal practices I live in Texas this is crazy

      Advance Financial

      Date: 05/28/2025

      Hi *****. We have escalated your account to our management team who will reach out to you shortly to help you through any issues you might have had. We are happy to help address your concerns and help resolve any pending issues with your account.
    • Review fromDONISE P

      Date: 05/15/2025

      1 star

      DONISE P

      Date: 05/15/2025

      They were misleading and their representation of getting alone specially their answering machine says that there’s no lump sum payments and they have been taken out lump sum payments each month since December

      Advance Financial

      Date: 05/19/2025

      Hi ******, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
    • Review fromDeric S

      Date: 05/07/2025

      1 star

      Deric S

      Date: 05/07/2025

      This company is a joke period. I filled out their application submitted everything I was asked 4 days later and I called 11 times just to be told it is in the que and just wait. Thru those 4 days thus far I have been emailed 23 times saying I need to submit ssn card when I call they say it is all submitted sit tite give it a hour and wait on a email. Every email all 9 is asking for ssn card crock of ** COMPANY just scam. Then today day 5 they try and take 128.00 out my account luckily my bank asked me if I approved this transaction. Stay away just a scam

      Advance Financial

      Date: 05/08/2025

      *** *******. Thank you for your feedback. I'd like to have someone look into this, but I don't have enough information to locate your account. If you'd like to discuss this further, please send your phone number associated with you account to ***************** and we'll get back with you ASAP. Thank you.
    • Review fromrobert g

      Date: 05/02/2025

      1 star

      robert g

      Date: 05/02/2025

      I'm sorry I ever considered appying for a small line of credit. But I was in a bind, only needed $1200 to help me out. Now I have to wonder how much is it going to cost me to pay this off. Need to find out how much of my payment is going to the principal. Their contract is so full of legalese, how can the average person even understand all the **. Their program is only geared to gouge the consumer with high rates and the monthly rate keeps going up. Total ripoff!!

      Advance Financial

      Date: 05/05/2025

      Hi ******, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at https://www.af247.com/contact/ so we can connect with you.

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