Reviews

Review Details

• Review fromJack B

  Date: 03/01/2023

  1 star
  Don't do it. I tried to cancel this membership/subscription through the website and it is impossible. They have you going through prompts of canceling, but nothing happens. It is like a loop. You get sent to the Help page with how to cancel, click here, click there--but nothing happens. I tried calling them but they were closed, of course, it was the weekend. The only action is to email them using THEIR contact form on their website----asking for a cancelation. On Saturday--2/11, I sent that request, it was the day before I was to be billed. About 15 hours later, I received confirmation on Sunday (2/12)---saying my membership was canceled. Funny how they do not have ppl on the weekend to answer the phone, but they did get my request. So, I did get billed, but I expected a refund since I sent my cancellation request before the renewal deadline. No refund. I contacted them on 3/1. I stated I canceled before the billing cycle and still was charged. I asked for the refund. They said they have a no-refund policy. I replied back and told them that clicking to subscribe and calling to cancel is illegal. I provided them with a link to the article. Also, I told them I was going to dispute it with my bank AND report them to the BBB. This review actually started out as a complaint to get my refund, but by the time I finished writing this, they gave me a refund. I still feel it was important to post a review and hopefully spare others from their scam of a business.

• Review fromChuck M

  Date: 09/19/2022

  1 star
  Run far, run fast! I currently subscribe to 247Sports (owned by **************** which is basically ***). I received notification of automatic renewal in October. The renewal email was dated 8/28. Since that date I have emailed them at the address they give multiple, multiple times with no reply. My original email to them was on 9/3. On the website where it says "cancel subscription" it only takes you to a page saying you must call to cancel. When you call that number (multiple times) you get a recorded message saying that you can accomplish what you need via the above email address. Round and round and round! If you choose to stay on the line you are told that all calls auto terminate in 10 minutes. After many calls I assume that literally ALL calls auto terminate in 10 minutes. My calls have stayed active for as much as 15 minutes but still auto terminate with no answer. My time is important and valuable to me and surely I cannot be expected to continue spending so much time trying to contact 247Sports? I don't know what the renewal cost is because it wasn't addressed in the email and they will not reply to that question either. I see the questions below and will answer with what I see online since I cannot get an answer from 247Sports. I have had issues with this in past years and finally got someone. Impossible now it seems.

• Review fromKelly M

  Date: 08/20/2022

  1 star
  Crooked is an understatement. Their website had an option to opt out of auto renewal when I signed up. I did so IMMEDIATELY upon signing up. Today, one year later, they charged my card and auto renewed me anyway. No way out but to call. Every other subscription I have, there is an online option to cancel. Not this one! Buyer beware! Do not give them your payment information!!! There is no way to delete your card information from their grasp either. So my only option is to call and cancel my debit card. Save yourself the headache! Do NOT use this service!!!