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Business Profile

Manufactured Home Park

Yes Communities

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Park.

Complaints

This profile includes complaints for Yes Communities's headquarters and its corporate-owned locations. To view all corporate locations, see

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Yes Communities has 3 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/03/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The ******* mobile home park has had their pool closed now for the 3rd year in a row. The amenities that came along with the purchase of my home was one of the main reasons I decided to live here. Unfortunately we have not been able to enjoy the pool. There is a lot of false promises and we have been given the run around for the last 3 years. At this point it appears as if they use the pool to lure new residents into moving in or, they are not allowing us to use the pool because this is their way of saving money. This is very frustratiing and sad. I would like to know if the other yes communities have this same issue with their pools? If not, what are they doing different that they are not doing here? They say that kids jump over the fence and destroy the pool, they say that they are breaking the pumps, they say they have to order the parts and then have it has to be approved and pass inspection by the city. And they say that can take up to a whole year because the city is backed up. We need a resolution. This is very poor management. And neglect from the owners to keep their tenants/residents happy about where the chose to live. We have heard the same story over and over again. They also say their cameras are not working in order to catch the kids who are jumping the pool fence. Does this happen at the other yes community locations? Or just this one? And why?

    • Initial Complaint

      Date:04/22/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******* ***** says we did damage to their property but we didnt. The only thing that needed to be fixed from us was a very small carpet in one room. Everything else was like this when we moved in. We asked for a year for them to fix our problems. They kept saying we were on the board and would get to us soon. They never did! Then they raised rent and still didnt fix anything! Raised rent a few times and never fixed any problems. There was safety concerns on the property that they refused to fix. After we moved they fixed all that we had said was wrong with the place when we moved in and then charged us for it. Hints the $8000 bill. Rent wad paid up when we left. We are getting scammed by this buissness and ive been fighting with them for 2 years but they keep changing management and i cant get ahold of anyone to help me anymore.

      Customer Answer

      Date: 04/22/2024

      This place has scammed lots of people and we are one of them. I moved out 4 months after moving in. my parents moved out 1 year after moving in.

      Customer Answer

      Date: 04/23/2024

      I want this either taken off of my credit or corrected. I moved out June 4th 2021.

    • Initial Complaint

      Date:09/27/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid my mobile home off in 8/2022 and still have not received a title and Everytime I go to the office they tell me they can not call the company they can only email them. Nothing has been done to get my title and now they want me to sign a new lease and pay more money which I refuse to do

    • Initial Complaint

      Date:03/02/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Possible Scam, I recently put a deposit on a home, and I've been told several different things since January detailing that it would take now several months to move in. They have my 1600.00, but have also told me that I would have to wait several months to get it back? So by the time I get my deposit back you'll just sell the house. The women in the office ***** and ******, are hard to reach, one will not speak for the other, everyone seems to be at their own risk. No one wants to actually try and help. Reached out to Yes Communities, still waiting on a reply, asked for the managers contact info in the site and was declined that information. So what is? A Joke, a Scam, will the house even be safe? Im pretty sure they are just lying to get your money

    Yes Communities is NOT a BBB Accredited Business.

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