Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Transportation

Lone Star Car Transportation

Reviews

Customer Review Ratings

5/5 stars

Average of 79 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDon C

    Date: 09/28/2023

    5 stars

    Don C

    Date: 09/28/2023

    Dana is a very knowledgeable and compassionate employee. I was treated with utmost courtesy, and all my questions were answered before the transport of my vehicle was done. My Ram truck
    was picked up one afternoon from Rogers, AR and arrived in Lubbock, TX the next afternoon.
    Thank you so much for your great service. I would certainly use your services again and I will highly recommend your firm to others. God bless you all!
    Rev. Don Castleberry
    Freedom in Jesus Ministries

    Lone Star Car Transportation

    Date: 10/23/2023

    God bless you too. Please let us know if we can help you again in the future. We appreciate you.
  • Review fromBeverly S

    Date: 09/06/2023

    5 stars

    Beverly S

    Date: 09/06/2023

    Thank you for your awesome service, it is nice to know that you listen and you care. I am so very pleased with you ladies that if recommendations are solicited I will send them to your way! Never have I had any service I pay for call to check on both ends 1st to see if we were personally ok and 2nd if we were satisfied and done with sincerity…. Again I say thank you!

    Lone Star Car Transportation

    Date: 10/23/2023

    We appreciate your business.
  • Review fromDon E

    Date: 09/01/2023

    5 stars

    Don E

    Date: 09/01/2023

    Ms Dana did an incredible job of brokering transport of my daughters new car from a New Mexico car dealership to my front door in Oklahoma. I contacted Permian Toyota and informed them I was going to arrange a transport service....and within hours there was a two car enclosed trailer at the dealership for pick up. I found out the dealer was stunned it happened so quickly. The next day my phone rang and someone was telling me that the car was here. In disbelief, I walked outside and there she was, sitting in my driveway. I doubt many can be as fortunate as I was, but if i ever need this service again, I will be contacting Dana at Lone Star in Abilene TX. Many thanks!!! Don E

    Lone Star Car Transportation

    Date: 10/23/2023

    Thank you for your business and let us know if we can assist you again in the future.
  • Review fromKurt D

    Date: 08/24/2023

    5 stars
    I reached out to Lone Star Transport to pick up a truck from TX and delivery to AZ. Very quick response! Quick Quote! Very professional and easy to work with. Arrived EARLY and in great condition. Thank you very much!
  • Review fromAngelica M

    Date: 08/24/2023

    5 stars
    Delivered my daughters car to her AirForce Base. Did a great job, and the car arrived sooner than expected, which was great! Would use them again.
  • Review fromChuck P

    Date: 07/27/2023

    5 stars
    I reached out to Lone Star Transport to get my classic car shipped from California to Texas. They were prompt in their communication. They hired Madaat to transport our car and they did an amazing job. Lone Star followed up to ensure all went well. The only thing that would have made it more perfect if Lone Star let me know who was going to contact me before the hauler contacted me. You can never be to careful when you're handing your baby over to a stranger. Thank you Lone Star for a great experience.
  • Review fromPatricia C

    Date: 07/25/2023

    5 stars

    Patricia C

    Date: 07/25/2023

    Flawless.
    Scheduling straightforward, personable, well communicated.
    Pickup / delivery timely, experienced, efficient, safe
    Billing - fair pricing, easy to make payment.
    Would definitely use again.
    Thanks!

    Lone Star Car Transportation

    Date: 07/26/2023

    Thank you. We appreciate your business.
  • Review fromLee S

    Date: 07/14/2023

    5 stars

    Lee S

    Date: 07/14/2023

    When looking to ship a car, you get lots and lots of quotes with many that seem too good to be true. You will hear nightmare stories about people who were promised a low price but were jerked around and lost a deposit or ended up paying an exorbitant price! I researched this company on the Better Business Bureau and it was the only one having A+ rating, near 5 star reviews, had been in business forever, and only one complaint, which appeared well resolved. With trepidation I pulled the trigger on their quote that was fair but not the lowest. I'm glad I did. My truck was delivered to my front door the next day and in good shape by a very courteous and professional driver. I paid exactly what they said I would pay - easy. I would use them again in a heartbeat and recommend them to all. I'm very grateful for these nice and genuine people in a business that is very wild west.

    Lone Star Car Transportation

    Date: 07/26/2023

    Thank you for your review. This is the service experience we strive to always provide. Let us know if we can help you again in the future. We really appreciate your business.
  • Review fromMuhammad F

    Date: 07/10/2023

    5 stars

    Muhammad F

    Date: 07/10/2023

    Very cooperative team. Delivered my car safe and sound. I really appreciate their work.

    Lone Star Car Transportation

    Date: 07/26/2023

    We appreciate your trust in us and your business. Thank you
  • Review fromKamran K

    Date: 07/06/2023

    5 stars

    Kamran K

    Date: 07/06/2023

    This auto transport company did an excellent job. They picked up the car as scheduled and delivered the car in a great shape to my door! In the past another auto transport company asked me to meet them at a convenient location for them. I highly recommend this company.

    Lone Star Car Transportation

    Date: 07/26/2023

    We appreciate your business. Thank you

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.