Reviews

This profile includes reviews for FloSports Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  FloSports Inc.

  301 Congress Ave Austin, TX 78701-2961

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  FloSports Inc.

  979 Springdale Rd Ste 120 Austin, TX 78702-3764

Review Details

• Review fromlarry g

  Date: 04/04/2025

  1 star
  Quality of event streaming is horrible. Constantly buffering or other technical difficulties. Camera work for replays is awful. I am hoping the ************** will switch to **** +. I am going to recommend they do so.

• Review fromFredrick F

  Date: 03/13/2025

  1 star

  Fredrick F

  Date: 03/13/2025

  Flo Sports is a scam. They advertise paid access to stream professional cycling events. They have a calendar of events on their website that are allegedly available to stream. After paying for a subscription I attempted to watch. I was told multiple events on their schedule were not available in the ***. Nothing on their schedule identifies these regional restrictions. ***'s streaming schedule is essentially false advertising. I attempted to contact them about the schedule via several different means, (email, social media and ******** and never got any responses. They only responded to me after I'd submitted a refund dispute through my credit card. Don't waste your money on Flo if you're in the ***, they misrepresent what they provide.

  FloSports Inc.

  Date: 04/02/2025

  Hello ********,

  Thank you for sharing your experience with us. 

  We apologize for any for perceived lack of information shared on our site regarding the Cycling schedule. We would like to hear more from you. 

  Please feel free to reach out to our Customer Support team to share any additional feedback you may have, so that we may forward that information to our internal teams.

  We look forward to hearing from you.

  Have a great day!

• Review fromLindsey F

  Date: 02/21/2025

  1 star

  Lindsey F

  Date: 02/21/2025

  HORRIBLE reception. Ive had the app (paid $20 for it) and have had buffering through 2 whole games Ive attempted to watch. This is the most expensive app Ive bought and by far worst quality. How do we get a refund? After reading all the reviews/comment on FloSports fb page, Im def not the only one extremely disappointed. DO BETTER.

  FloSports Inc.

  Date: 04/02/2025

  Hello *******, 

  Thank you for sharing your experience with us. 

  We apologize for the issues that you have had and would like to connect with you to work towards a resolution. Our Customer Support team will be reaching out to you soon. 

  We look forward to working with you.

  Have a great day!

• Review fromBill B

  Date: 01/25/2025

  5 stars

  Bill B

  Date: 01/25/2025

  I had a problem with my subscription. It was not letting me open live streams and was requesting I make a new purchase to access them. Support found I was using the wrong email address to log in with. Senior moment on my part. Their communication was excellent in resolving my issue. Thank you, ****

  FloSports Inc.

  Date: 02/25/2025

  Hello,

  Thank you for taking the time to update us on your experience.

  We are delighted to see that our Customer Support team was able to assist you with a resolution.

  Feel free to reach out to us with any additional questions or concerns. We are always happy to help! 

  Have a great day!

• Review fromTom V

  Date: 01/05/2025

  1 star

  Tom V

  Date: 01/05/2025

  Notifications dont work My grandson wrestles on a high school team and also competes at many state and regional tournaments. In December, 2023, I decided to get the paid version of the Flosports app so I could get text notifications during tournaments. These notifications are extremely helpful when you are waiting (sometimes for hours) for mat assignments at wrestling tournaments. At first, I began receiving the notifications I wanted. I was able to get them for each individual wrestler I wanted to follow. After a few months, the notifications stopped. When I attempted to turn on the notifications again, I started getting a pop up telling me I needed to upgrade my subscription. I was already paying $150.00/year but clicked on the upgrade link to see what I needed to do. After clicking on the upgrade link, the app would simply close. I tried many, many times over many months and continued with the same problem. Finally in December 2024 I sent a message to the app support team notifying them of the issue. I waited a few weeks and did not hear back from them. I then cancelled my subscription through my account on the app. After I cancelled, Flosports deducted another $150.00 from my card and emailed me the following, We're reaching out to confirm that your FloLive subscription has been ************ will have access to your account through December 27, 2025. Today, 1/5/25, I sent a follow up message to support through the app, Please cancel my subscription effective 12/27/24 and refund the $150.00 subscription price you charged me for 2025. Your app does not work. I have contacted support through your app and received no response. Thank you.I am hoping they resolve this and refund the $150.00 payment they took for 2025. Frustrated!They still have not addressed my initial problem with notifications but are insisting I at least pay $29.99 for access Jan 2025. It is now Jan 5th, 2025 and am extremely disappointed with Flosports.

  FloSports Inc.

  Date: 02/25/2025

  Hello ***, 

  Thank you for taking time to reach out to us and update us on your experience. 

  We apologize for the delay and after further review, we see that we were able to assist you with a resolution.

  Rest assured that we apologize for any inconvenience and know that we are here anytime you need additional assistance. 

  Have a great day!

• Review fromAll H

  Date: 12/28/2024

  1 star

  All H

  Date: 12/28/2024

  Very bad on demand streaming! Waste of money! Email support it even worse! Hope *** gets more of the international rugby off them! Should be a zero star rating!

  FloSports Inc.

  Date: 01/02/2025

  Hello,

  Thank you for taking the time to share your experience with us.

  We are sorry to hear that your experience did not meet expectations. Please rest assured that we are committed to continually improving our platform to provide the best possible viewing experience for your sport.

  If you have any additional feedback, questions, or concerns, please dont hesitate to reach out to our Customer Support team.

  We value your input and are always happy to assist you.

• Review fromTamsyn P

  Date: 12/10/2024

  1 star

  Tamsyn P

  Date: 12/10/2024

  I have a subscription to flosports for the sole purpose of its use on TrackWrestling. My account is no longer working for track wrestling despite being linked and showing as active so I am being charged $150.00 for a useless service. I tried contacting customer support on multiple occasions with zero response from them. This company is absolutely terrible.

  FloSports Inc.

  Date: 12/27/2024

  Hi ******,

  We are so sorry you did not get our replies. Our records show you sent us a case on Dec 5th and 10th and we did reply back the same day, but perhaps they got caught in a spam filter or other email blackhole. 

  We will have someone from our Trackwrestling team reach out to you today to assist.

   

   

• Review fromLynda W

  Date: 11/19/2024

  5 stars

  Lynda W

  Date: 11/19/2024

  Had a technical issue early on with the broadcast of a football game. I contacted Flo ***** and they credited the payment I made. It is easier now to cast the football game to my T.V. And I am happy with the platform. I will be subscribing again next year prior to the start of football season.

  FloSports Inc.

  Date: 12/12/2024

  Hi *****,

  Thank you for your kind review! Were glad to hear that the issue was resolved to your satisfaction and that youre enjoying the improved streaming experience. We appreciate your continued support and look forward to having you back next season!

• Review fromJack G

  Date: 11/16/2024

  1 star

  Jack G

  Date: 11/16/2024

  They rip you off because their outdated stuff isn't good enough for internet.

  FloSports Inc.

  Date: 11/20/2024

  Hello,

  Thank you for taking the time to share your experience with us.

  We take your concern seriously and are continuously working to improve.

  We'd be happy to hear more of your thoughts. Please feel free to reach out to our Customer Support Team, providing more detail on your experience and we would be happy to assist you.

  We look froward to hearing from you.

  Have a great day!

• Review fromPaul C

  Date: 11/09/2024

  1 star

  Paul C

  Date: 11/09/2024

  Don't waste your money with this streaming service. Poor quality when the games are available and NO customer service.

  FloSports Inc.

  Date: 11/20/2024

  Hello, 

  I hope this message finds you well.

  We wanted to personally reach out and apologize for the experience you had with our service.

  We understand how frustrating it must have been to encounter subpar performance, and we truly regret that we did not meet your expectations.

  We strive to provide the best possible experience for all our customers, and we recognize all opportunities to be better.

  Please know that we are actively working to address issues and ensure provide a high quality service.

  We truly appreciate your feedback, and we would love the opportunity to do better for you.

  If you have any further concerns or need assistance, please dont hesitate to reach out to our Customer Support Team.

  Thank you for your patience and understanding.