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Business Profile

Prosthetics

Hanger, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Prosthetics.

Reviews

This profile includes reviews for Hanger, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Hanger, Inc has 299 locations, listed below.

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    Customer Review Ratings

    1.16

    Average of 25 Customer Reviews

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    Review Details

    • Kathy S

      Date: 06/27/2023

      I am so disgusted with Hanger in ***********, **. I left a brace that I have to have to walk with, with them in March. That was 3 months ago. It needed some leather repair done. They kept it for a month then sent it to *******, who evidently kept it for 2 months. A week ago it was back in *********** and I still can't get it. What is the problem? These are appliances people depend on and this business treats it's customers like disposable trash. This company should not be in business. They have no idea how to serve the public and don't care to learn. They are a poor excuse for a business.

    • Mary G

      Date: 05/18/2023

      Mary G

      Date: 05/18/2023

      I would rate 0 if possible. Calls go to voicemail at all hours when they are open and they never call you back. Website says 6 month warranty on custom orthotics my Afo had a part break they will not repair without a new prescription its a repair so I cant walk or get an appt till its fixed I now have to chase primary care for new script and they hate dealing with this company! They also misread our insurance twice and charged for things covered also didnt submit for a product because its always denied I cant file an appeal unless they submit its not their decision to not file. lousy customer service From front aoffice

      Hanger, Inc

      Date: 05/24/2023

      We’re so sorry to hear that your experience did not meet your expectations. At Hanger Clinic we strive to provide the highest quality of patient care and customer service, and we’re sincerely sorry you feel you had an experience contrary to that. Please email [email protected] so we can look into this further for you or for immediate assistance contact our patient experience team at 877-4HANGER (877-442-6437).

    • Russ S

      Date: 02/20/2023

      I visited hangers on 2-20-23 and had a very good experience. They were very professional and seemed to answer all my questions. I would highly recommend them.******************

    • Bargoff B

      Date: 12/14/2022

      Bargoff B

      Date: 12/14/2022

      The office at *********, **, has the worst customer services you can imagine. I had a horrible experience over there with a rude lady with dark hair over there. I would never recommend this office to anyone. If I can give a negative number, I would.

      Hanger, Inc

      Date: 12/16/2022

      We appreciate you taking the time to let us know about this review. At Hanger Clinic we strive to provide the highest quality of patient care and customer service, and were sincerely sorry it is felt an experience was contrary to that. To discuss further, please reach out to our patient experience team at 877-4HANGER *************) or via email at *************************************************************

    • Lakeitha H

      Date: 08/22/2022

      My journey started with Hanger back in 2018. My daughter tore her ACL, so we paid for her brace. We had follow-up appointments. A refund was sent but the check had my daughter's name on it. She was minor at the time, other than her being a minor patient not sure why the check was placed in her name. We reached out to Hanger in 2018, yes, I said 2018. What to me should be a simple fix. Nope, not my husband was given "the run around". It is now 2022 yes that is 4years to reissue a check and as I type this review still the check has not been re-issued. I have been contacting Hanger since May of this year and still nothing. This is the worse experience I have ever had. Everyone is blaming someone else; I would never recommend this company to anyone.

    Hanger, Inc is NOT a BBB Accredited Business.

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