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Business Profile

Towing Company

Quantum Unlimited Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromPatricia D

    Date: 05/02/2023

    1 star
    This company towed my daughters car after she was hit by another driver. They charged her $900 for towing and her car to sit on their lot for 3 days. This is predatory, They would not release car after fees paid and after a AAA towing service came to pick up vehicle saying they didn't have proper certification. Took 2 tow calls to retrieve car. Come to find out they didn't need a certification since the owner of the car was there in person. Something they should have known as part of their business. They did not answer their 24 hour phone number trying to make arrangements The staff was rude to both myself and my daughter, Then they charged my account twice (almost $2,000) for different amounts for said storage. When I called about this, the lady hung up on me after I told her I was going to stop payment on both amounts until the issue was resolved Eventually they refunded the overcharge but not without pressure. Not sure why they strive to make people's experience so difficult, especially after an accident and the stress that goes with it.

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