Business Profile

Collection Attorneys

Scott & Associates, P.C.

Headquarters

Complaints

This profile includes complaints for Scott & Associates, P.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

77 total complaints in the last 3 years.
32 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:01/18/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 12/23/24 this company took $710.04 (Garnished Wages without any notice). Its not on my credit report, and this is not my debt. Zero communication, or documentation with me! My employer contacted me. It is from a judgement issued in 2017 on an account dated back to 2013. I an truly at a loss as to what to do. I will be contacting legal counsel just can not believe a company can just garnish wages without any communication. Feel very violated.
Business Response
Date: 02/05/2024
Please see attached response.
Initial Complaint
Date:01/03/2024
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Company commits fraud by not providing defendants notice of court dates.
Business Response
Date: 01/23/2024
We are currently investigating the process the particular court in question uses to notify both Defendants and Plaintiffs in regards to hearing dates. A final response will be provided as soon as the investigation is complete. We apologize for any frustration this may cause and thank you for your patience.
Business Response
Date: 01/23/2024
We are currently investigating the process the particular court in question uses to notify both Defendants and Plaintiffs in regards to hearing dates. A final response will be provided as soon as the investigation is complete. We apologize for any frustration this may cause and thank you for your patience.
Business Response
Date: 02/05/2024
Please see attached response.
Initial Complaint
Date:12/22/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On today I attempted to make a payment to this agency and their website went back to home page. I called to see if payment was initiated on their end and spoke to 3 different people that were unable to help. How can a company have you on a payment plan but fail to be able to assist if their site glips. If I miss a payment then they will say I didnt honor agreement and if I double pay itll be more time and energy to be refunded. The agent was rude and sarcastically told me it was above her pay grade and when I asked for a manager was told it would be 5 minutes
Business Response
Date: 01/04/2024
Please see attached response.
Initial Complaint
Date:12/19/2023
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am getting text messages and calls for a business that I have never had any account, dealings, or rentals agreements with Conns Appliance.Message copied: ******, your **** *************** account balance is $1,496.92. You are eligible for a discount on that amount. Login to view your offer at scott-ezpay.com. File# *******. Scott & Associates is a debt collector.Reply STOP any time to unsubscribe.
Business Response
Date: 12/22/2023
Thank you for your inquiry.
We have received your opt-out request and will not contact you again.
Customer Answer
Date: 12/22/2023
I have reviewed the business response and accept this resolution.
Initial Complaint
Date:11/06/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My wages are being garnished as of 09/07/2023 I am not responsible for this debt and when being served it was done illegally I am not ************************** I'm a victim of fraud on my credit report I did file a police report which I will get within in 10 days was this notice I received from the county of sacramento was done 10/28/21 and got served 08/29/23.
Business Response
Date: 11/16/2023
Please see attached response
Customer Answer
Date: 11/25/2023
I have submitted a fraud identity theft number through **** of ************* ****** also submitted a cease and decision letter to **** of ************* and also filed a identity theft form through **** of ************* and I was not served until 2 years later there also a freeze on my credit file have updated credit file and they are not on them have been disputing this for 6 months ago filed with identity theft website ******** got a letter of an affidavit from **** of ************* September 29th 2023 for victim identity theft I don't owe you anything thank you
Customer Answer
Date: 11/28/2023
I am rejecting this response because:
I have submitted a fraud identity theft number through **** of ************* ****** also submitted a cease and decision letter to **** of ************* and also filed a identity theft form through **** of ************* and I was not served until 2 years later there also a freeze on my credit file have updated credit file and they are not on them have been disputing this for 6 months ago filed with identity theft website ******** got a letter of an affidavit from **** of ************* September 29th 2023 for victim identity theft I don't owe you anything thank you
Business Response
Date: 11/29/2023
The Firm has passed this information on to our client who is investigating and will respond by separate correspondence when the investigation is complete. Your file remains on a cease-and-desist hold in our office pending the investigation.
Customer Answer
Date: 12/07/2023
I have submitted documentation to Scott and associates firm via fax on 12/03/********* pm there are 9 pages I sent to them receipt number ***** not very good at uploading documentation so I faxed to their office I would like a resolution to this as they are not on my credit reports and would like the garnished part to stop as I don't owe this firm. Thank you ***********; **********; ******
Customer Answer
Date: 12/07/2023
I want a resolution to this I have been disputing this response since September 4th 2023 and also claim number 23817G192DB with the **** of ************* fraud department I am being treated unfairly about this whole matter please stop garnishing my wages for I am not responsible for this thank you ***********************************;
Customer Answer
Date: 12/11/2023
I am rejecting this response because:
I have submitted documentation to Scott and associates firm via fax on 12/03/********* pm there are 9 pages I sent to them receipt number ***** not very good at uploading documentation so I faxed to their office I would like a resolution to this as they are not on my credit reports and would like the garnished part to stop as I don't owe this firm. Thank you ***********; **********; ******

I want a resolution to this I have been disputing this response since September 4th 2023 and also claim number 23817G192DB with the **** of ************* fraud department I am being treated unfairly about this whole matter please stop garnishing my wages for I am not responsible for this thank you *******************************
Customer Answer
Date: 12/14/2023
I was served illegally by ************************* which is now Scott and Associates furthermore when I was served by this firm back in 2021 for something that is not on my credit file I never got that letter and didn't get it until 2 years later and I found it through an attorney that it's invalid claim

Customer Answer
Date: 12/19/2023
Hi this in response to the chat we spoke about between September 14 to September 29 letters were sent **** of ************* fraud department claim number 230817g192db also they have this on file that I had sent this **** of ************* fraud fact act form which I filled out which has another number attached 807622 how they identify the case with since they are not on my credit file I filed a complaint with the federal trade commission for fraud report number ********* on the 14 of December a police report filed sac pd T23014357 for fraud this one was filed 10 29 2023 I would like for the garnishing to stop this or I will pursue with suing this firm for illegally garnishing my wages ***********; **********************;
Customer Answer
Date: 12/19/2023
Upon reading the laws in ************** wage Garnishment for consumer debt is prohibited in these states TEXAS ************** NORTH CAROLINA AND PENNSLYVANIA there for they are attorneys who are not following the law I don't live in ********** I live in ** I going to keep discussing this matter until I get my money back for a debt that's not on my credit file
Customer Answer
Date: 12/22/2023
** formally lived at the previous addressbut never got the paperwork supposedly you sent to my address not even forwarded to this home where I currently reside I left ********** ** in 2022 but never received paperwork for a judgement in 2021 got the judgement from Scott and associates not ************************* which scott and associates took over this please stop garnishing my wages as I have given you all the information necessary and you are not on my credit file
Customer Answer
Date: 12/22/2023
Back at my previous address I never got a summons or a judgement from ************************* for a credit card that is not on my credit file I never received anything in the till this year 2023 and in 2021 it was taken over by you scott and associates for garnished wages that I'm not responsible for and your not on my credit file furthermore I no longer live at my previous address I have went through your **** of America's fraud department claiming that I was a victim of fraud and sent the necessary information and documents to your as well as the fact act forms I filled out which I sent your firm so please stop garnishing my wages for a judgement or paperwork I never received at my previous address ***********************************;
Customer Answer
Date: 12/27/2023
One more thing I filed a fraud case with **** of ************* back in September 2023 and October 2nd 2023 # *******G192DB and # ****** fraud Department phone # *********** they are also investigating this which I first filed they are in the process of escalating this case which you have not responded to any of my disputes regarding this fraud as I told you stop as this is being investigated stop garnishing my wages which you are still doing
Business Response
Date: 12/27/2023
Please see attached response.
Customer Answer
Date: 12/29/2023
Hello on 12 /18/2023 I have followed the instructions that you gave me I have responded to this but they have not responded just today I got a letter from them I've sent documents to their firm regarding identity theft and fraud through the federal trade commission they do have the ** number on the cease and decist letter like I said I was never served any papers by the previous law firm ************************* I only got the paperwork from Scott and associates June of this year at this address I currently reside I have no knowledge of any paperwork from that ************************* firm I've submitted a fraud id number through bank of America if you look at the responses a gave also there's a police report number I also gave to you I responded 3 different times within the last week I want this closed I also gave you an updated credit report which you have on file if you need anything else you can call this number your bank of America fraud department ************ which they have all the information also thank you
Customer Answer
Date: 12/29/2023
On 12 15 2023 I sent pages which you need to look at sac pd report number for fraud filed on October 0f 2023 online numberT23024357 I filed it that one fact report should be there with more numbers I gave you I explained everything to you have to look at my responses for the month of December there are many with fraud numbers identity theft numbers an updated credit report which I also gave you a police report number
Customer Answer
Date: 01/04/2024
Hello I am requesting all the money that you illegally garnished from my paychecks so far you gave me ****** dollars of which ****** dollars is still owed to me still it's still being investigated I want It all back it's also being reviewed by the **** of ************* fraud department which I gave you the phone number and multiple resources in the month of December 2022 I would like this matter closed due to I don't owe you anything and I gave you all the necessary documentation needed do not garnish my wages on the 11th since it's still being looked through
Customer Answer
Date: 01/09/2024
I am accepting this that are releasing my money back to me which I am very appreciative for it which means no more garnishing my paychecks . I am rejecting this it should ot take an additional 60 to 120 days to complete an investigation that has been going on for a matter of over 2 years since 2021 of June the resoution or the outcome should a matter of 60 days since you are not on my credit file
Customer Answer
Date: 01/10/2024
You said you were going to release all the money back to me until this is complete but you are still garnishing my wages which you lied to me now stop garnishing my wages and put an end to this garnishing of my money
Customer Answer
Date: 01/10/2024
On 01/08/2024 you said you would release the funds but I live in ********** which you state everytime you only gave ****** dollars now which you owe me ****** of which you said you you stop for an ongoing Investigation your still illegally doing this which is unfair to me I don't live in ********** I live in ** you are not supposed to be garnishing my wages in the *********************** NOW PLEASE STOP PUT AN END TO THE INVESTIGATON NO NEED TO KEEP GOING ON WITH THIS I MADE MYSELF CLEAR
Customer Answer
Date: 01/10/2024
On Tuesday I have an appointment with ********************* regarding fraud with regards to he bank of America fraud department which they found my social security number but il the representative said I don't have a credit card with your firm and furthermore I don't have a ********** driver's license which is what your going by I have a ************** driver's license and I never went to a branch and opened this with you since this cannot be authenticated via phone number or driver's license
Customer Answer
Date: 01/17/2024
I had went to **** of ************* branch it it shows an old **** account I don't even have with now I am in the process I getting an attorney for myself because you are very unfair and I was illegally served by you and the judgement I was not living there when the summons was given
Business Response
Date: 01/19/2024
Please see attached response.
Customer Answer
Date: 01/24/2024
This in regard and response to Jan 19th you are still illegally garnishing my wages in ************** which there is wage garnishment in the this state there is a cease and desist that you are not following furthermore I have an consumer attorney helping with this it is ****** and ***********; you need more information I'll send you the number
Customer Answer
Date: 01/31/2024
Hello this in response to a disputing my prior address for you using a bank account closed a long time ago and furthermore I had a golden one bank account not that is one that is one file and believe you can't use is proof I was making payments which I stated I don't have a credit card with you and never did ********** said if there was a credit card opened it was fraudulently opened via hack without my knowledge or consent the email that you have is not what I use or have.
Customer Answer
Date: 02/05/2024
I am rejecting this response because: I said I was a victim of identity theft fraud and you illegally garnishing my wages I furthermore told you that I'm not responsible for this debt that is or you are not on my files there's a no wage garnishing in ************** but you keep doing this after I sent you a cease and desist letter which is unfair I would like for you to stop I don't know how many times I have to explain myself to you.
Initial Complaint
Date:10/17/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This debt buying company Scott & Associates in ********, ** purchased a debt of Mine and sent me summons for court. I paid them $2610 on September 6, 2023 to settle. They deducted the payment from my account and have still refused to drop their lawsuit. I called September 28th, 2023 to double check and follow up I complained to them about how their accounting department drop the ball and they decided to do something about it until October 3, 2023 absolutely uncalled for. This is ridiculous. No consumer should ever have to go through something like this they have still refused to drop this bogus lawsuit. How is this even legal to harass people and take their hard earned money?
Business Response
Date: 11/06/2023
Please see attached response
Initial Complaint
Date:09/19/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been contacted by Portfolio Associates and their fake lawyers Scott & Associates. I did not sign a contract with Portfolio Associates. I signed a contract with Rooms to Go. So Portfolios Associates signed a contract with Rooms to Go not me. So I dont owe you a dime. BUT lets take this to trial because Id like to see you explain to a jury of my peers how us struggling citizens owe a random company money that I did not go in agreement with nor sign a contract with Portfolio associates. So I owe you **** I wish you luck with that. See you at trial. : )
Business Response
Date: 09/29/2023
Please see attached response.
Initial Complaint
Date:08/21/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I paid this company for a debt collection payment on 7/31 and they havent removed the payment. I dont want to be penalized for doing what I was supposed to do as a consumer.
Business Response
Date: 08/24/2023
Please see attached response.
Customer Answer
Date: 08/30/2023
I am rejecting this response because my financial institution has confirmed that there have not been any attempts made to collect these funds. I have and have always had the money to cover the balance owed. *** made several payments out of this account without any issues. I made a second payment on 8/28 and submitted a request on the companys website for a call once again. I am simply trying to ensure that my payments are taken so that I dont have to face legal action for a DEBT I AM ATTEMPTING TO PAY!!!! The companies failure of their processing system is not on my end.
Business Response
Date: 09/08/2023
We appreciate another opportunity to answer your concerns.

As stated in our previous response to you, when we reviewed the Firms records on your file, the payments you attempted to make were declined by the payment processor, and this occurs when information entered into the payment system is incorrect. Please verify the information is entered correctly when using the online payment system. For security and safety reasons, the Firm does not keep your financial institutions information on file.

The Firm has attempted to contact you each time we have received a request from you to do so, however we have only been able to leave voice mail messages as appropriate. We recommend contacting our offices at ************** between the hours of 8:00AM and 6:00PM CT Monday Friday so that a Firm representative can assist you with our payment process.

This communication is from a debt collector.

Sincerely,
Scott & Associates
Customer Answer
Date: 09/09/2023
I am rejecting this response because this company is lying in an attempt to collect additional fees. My financial information is valid and has not changed. The funds are available and have been available since both transactions were entered. My financial institution is also willing to provide proof of the inaccuracies being presented by this company. I have only been contacted once and have been told that online payments were acceptable. This company is using a processing system that does not work as I havent received any notification that any attempts have been made and the funds are available to be taken. I am requesting that the BBB works with customers to prevent this company from doing this to other consumers. If I did not have the funds or wasnt making an attempt to pay, I would not have initiated this conversation with the BBB for support. I am being taken advantage of by this company and I am simply TRYING TO PAY but this company is lying about my payment being declined when NO ATTEMPTS HAVE BEEN MADE!!!! This should be illegal!!!
Initial Complaint
Date:08/04/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was served by Scott and Assoc for a years old debt. My lawyer replied to the court. This debt is so old that is past the point of being able to collect in *****. I have contacted Scott and Assoc to inform them of this, and the response from my lawyer is on file with the court. They are now serving me again, and trying to *** me a second time for the same debt.
Business Response
Date: 08/11/2023
Please see the attached response. Thank you.
Initial Complaint
Date:07/15/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 7/7/23 this company took $719.10 without any notice. Its not on my credit report, and I do not recognize the name of the business. When I try to put up a profile using my information and the information on my bank statement it says invalid. Also, the number provided is a different company than whats listed on my statement. Ill be pursuing my legal options on this matter, but I wanted to start here.
Business Response
Date: 07/24/2023
Please see attached response.

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Scott & Associates, P.C. is BBB Accredited.