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Business Profile

Health Care Placement

WellMed

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Care Placement.

Complaints

This profile includes complaints for WellMed's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

WellMed has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • WellMed

      1521 S Staples St Suite 300 Crp Christi, TX 78404-3150

    • WellMed

      2634 Gollihar Rd Ste C Corp Christi, TX 78415-5259

    • WellMed

      1660 S Staples St Ste 150 Corpus Christi, TX 78404-3156

    • WellMed

      706 W Ben White Blvd Ste A Ste 110 Austin, TX 78704-8144

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/19/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is a doctors office. When I call they put me on perpetual HOLD. I call their corporate office "Wellmed" and put on perpetual ******** can I contact the doctor??

    • Initial Complaint

      Date:11/19/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Patient #********* was given an authorization for 2640 units of J9358. There were 4 dates of service involved and 1 in which did not get paid? all given 600 units. which tallied 2800 units in total. However we were only reimbursed for approx 1800 units and the rest said we ran out of units? for dates of service 01/13/2022, 02/03/2022, 02/24/2022, 03/17/2022. which of the March date was not reimbursed at all. If I put all this together we should have just been under paid by 160 units?? I can not get a straight answer from anyone at Wellmed as to what dates you show you paid to exceed the 2640 units. I still show that 03/17/2022 is still due some funding. If you need more information my phone number is listed, that is my direct line feel free to call me.

    • Initial Complaint

      Date:11/11/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Wellmed is passing my number out to a 3rd party without my permission. I do not setup appointment with people that I do not know and that my primary doctor has not referred me to. My medical and my medical needs is kept between me and my primary doctor. My primary doctor did not send them a request to see me.

    WellMed is NOT a BBB Accredited Business.

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