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Business Profile

Battery Manufacturers

Continental Battery Co

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Battery Manufacturers.

Reviews

This profile includes reviews for Continental Battery Co's headquarters and its corporate-owned locations. To view all corporate locations, see

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Continental Battery Co has 14 locations, listed below.

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    Customer Review Ratings

    3

    Average of 2 Customer Reviews

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    Review Details

    • Marie B

      Date: 09/27/2024

      September 27, 2024 - I tried to place an online order using a MASTERCARD credit card for payment. It was declined with a message stating "contact ******". I thought perhaps I accidentally clicked ****** in the menu for payment method so I started over completely. Again, the transaction was declined and I received the same message. I then sent an email to customer service. I did not receive a response to my email, but I did get an email that stated (copied directly from email): ***Thank you for stopping by *** Battery *********** and considering us for your *** battery needs. We noticed that during your visit to our store you placed the following item(s) in your shopping cart, but did not complete the transaction.*** There was a link to click on but I did not click *******, I called customer service. The person answering the phone just said "Hello" as if I was not calling a business. I explained the situation. She said I should try another card (??). The issue is not with my card, it is with their system. I was not using ****** as the decline message indicated. She put me on hold to consult someone else. When she came back, she said they do not show record of any declined transactions. She suggested I "try a ***** or "just wait and try again"; "she doesn't know what else to do".The entire thing is odd. **************** was not helpful nor interested in being helpful.

    • Jose B

      Date: 07/24/2022

      I had written a bad review on this company because of the issue with the local branch not fixing my phone when it was worked on , so if I can write a bad review. I can also write a good review. Not just because they fix my phone but because in the matter and the efficiency from the branch manager. I wrote my review and the next morning I received more than one call. My complaint was heard and my issue was resolved. By that after noon my phone was back in my hand working in the condition I had left it with them and my issue was resolved. Thank you for taking care of it ASAP!

    Continental Battery Co is NOT a BBB Accredited Business.

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