We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Highmark Residential, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

This profile includes reviews for Highmark Residential, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Highmark Residential, LLC has 73 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 13 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Katie G

      Date: 04/13/2023

      Not even sure where to begin. The laundry center is always disgusting, never gets cleaned. I had a package stolen from the front office because the “mail room” is just an unlocked closet and they never ask for any kind of ID or proof that I even lived there so of course someone went through it and stole something. The creepy men that live in this complex, I seriously doubt they’re background checking people, not even half the amount of parking spaces there need to be. Someone tried to break into my car over night and ended up breaking my door handle, I’m assuming because the front gate is literally never closed so again, anyone could just come through and mess with your stuff. Dog owners let their dogs out off leash and don’t pick up after them. Then there’s the front office. They called me 8 times in a row while I was at work because they couldn’t find the keys I dropped off (shocker, considering there was no drop/lockbox to leave them in after the office closed). I’m still planning on filing several complaints with several other offices, this is absolutely ridiculous the kind of things their trying to get away with, everyone that works here is disgusting and awful.

    • Felice H.

      Date: 03/09/2023

      Property manger isnt very trustworthy at all. Took a month for cable, was charged for water for half month in January, when she said I would not be charged. Front door loose, heater sounds like its going to explode! ******** loose, kitchen faucet flew off, while cleaning. No light fixtures in both bedrooms, bathroom sink clogged, tub faucet loose, no racks in stove first weekend I moved in, and maintenance doesnt work on the weekend. Bathroom mirror loose. Master bathroom tub faucet came flying off first week. I work too hard for my money to be subjected to all of these issues. Im out of there!!

    • Abigail R

      Date: 09/04/2022

      Reserve stole $400 from me and won't return my money. Charged me late rent two months in a row even though I handed them a cashier's check twice in person. Our water heater broke and flooded our hallway and all they did was shut our cold water off. They never fixed the problem or extracted the water from our carpet; It's now growing mold. I have put in so many work orders, been there in person, talked to people on the phone and not a single person can tell me what is going on. MY ENTIRE UNIT AND FOUNDATION IS CRACKED AND TORN OUT OF THE **** because they wouldn't fix the water meter flooding for 3 months directly next to my apartment. I wish we had read the reviews on here before I moved in.

    Highmark Residential, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.