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Business Profile

Virtual Assistant

Woodbows

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Louis W

    Date: 02/11/2025

    ******* VA Services: Trust, Timeliness, and Data Breach Issues Signed up with Woodbows in October 2024 right after I incorporated my company. As I had an aggressive launch plan, I needed a virtual assistant to assist with doing research and obtain quotes from suppliers for packaging materials. After 2 days with my 1st ********** it was very clear that he was incapable of doing what I need. They promptly replaced that with another assistant who at the beginning seems to get it and eventually over time, it just showed time and again, simple instructions were not being followed:1. Repeatedly Missing deadlines 2. Logging all supplier contacts on a spreadsheet 3. Entering supplier information into spreadsheet 4. Researching suitable suppliers that met the requirements that were specified clearly at the start The straw that broke the camel's back is when I fired the company, the assistant attempted to forward all business emails to her Woodbows account, breaching the *** that we signed.After agreeing with the Woodbows Client Success team and making multiple attempts to get my money back, they went cold on the thread, even claiming their finance team was off for New Year's. It's already February 2025 as I am writing this. I have numerous receipts to proof this.I do not recommend this company even to my worst enemies (if I had any).

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