Reviews

Review Details

• Review fromWillier A

  Date: 06/13/2025

  1 star
  I had a very bad experience with salad master. After those demonstrations and everything they'll ask you, which set are you planning to buy. My husband and I told them that we're going to ask the children first. But because they keep forcing us, we agreed to get some products, and my friend paid w/ her credit card right away. As soon as we show it to our children, they told us to return it because it was really so expensive. I told to the agent, and they told me to bring it to the office. I wasn't not feeling well that time, we just planned to drop it off and go back home. They told us that we have to pay 2.5% of the total amount. I told them, why do we have to pay, besides is not written in the paper. Is only written there, if you want to cancel just returned it within 10 business days and no question ask. Because i was not feeling well and we want to go home my husband paid $200. Why do we have to pay?

• Review fromLaTisha H

  Date: 06/27/2024

  1 star

  LaTisha H

  Date: 06/27/2024

  I recently had an unfortunate experience with Saladmaster. After making a purchase, I realized that I needed a refund just 14 days later. However, the company informed me that their refund policy only allows for a 3-day window after the purchase. This was especially frustrating because I hadnt even received the products yet.Moreover, I found that the products did not meet my expectations and did not work properly. The sales tactics used were extremely high-pressure and made me feel uncomfortable. I want to warn others: please think twice before buying from Saladmaster. Based on my experience, I would advise against purchasing their products.
  

  Saladmaster

  Date: 07/05/2024

  Thank you for sharing your feedback with us.
  
  We take all customer concerns seriously and would like to learn more about your situation to address it properly. Please reach out to us at ************************************* with more details about your experience and the name of the Dealer from whom you purchased the products. Your insights will help us improve our services.
  
  We appreciate your patience and understanding, and we look forward to resolving this matter with you directly.
  
  Sincerely,
  
  The Saladmaster Team

• Review fromSeriously C

  Date: 04/07/2023

  1 star

  Seriously C

  Date: 04/07/2023

  I would prefer to give ZERO stars as this company and namely ********************************* Canal of the Saladmaster NW Military location is COMPLETE TRASH!!! I fell for his nonrefundable layaway plan and was left out of $500. ******** texted saying they would be processing a $500 credit back to my card which changed quickly. This is because his affiliate ********************************, (SP) found a way of promoting their products while on the clock as a Truancy Officer by donning his "chef shirt" under the guise of cooking for the department and handing out his business cards because while during and after "cooking" he stresses the pots are what makes the food taste so good. Like I said, TOTAL TRASH!!!
  

  Saladmaster

  Date: 05/03/2023

  Upon being contacted by Saladmaster, ******** promptly took action and effectively resolved the issue that had been raised. Through his adept handling of the situation, ******** demonstrated exceptional customer service skills and ensured that the customers' concerns were heard and addressed. In his interaction with the customers, ******** took a proactive approach and extended a cordial invitation to the couple to visit the establishment to process a credit onto their credit card. This gesture not only helped to quickly resolve the issue at hand, but also conveyed a willingness on the part of Saladmaster to provide a high level of customer service and satisfaction.

• Review fromAdja S

  Date: 03/17/2023

  1 star

  Adja S

  Date: 03/17/2023

  The company does business with not really honest sellers, the seller company was The royal Apron in ******* ******. The seller was pleasant until I want to cancel my purchase. Extremely expensive for the quality of the product. financing with ************ is with extremely high rates, but they don't tell you about it! investigate and do not give out your bank details. Walk away, pyramid selling
  

  Saladmaster

  Date: 03/21/2023

  Hello, I understand you were not happy with the situation regarding Royal Apron in *******, ******. We would like to better understand this situation. Would you be willing to reply and give us additional details? What is the reason you wanted to cancel? What was the result of your interaction(s)? We strive to keep customers satisfied. If there is something we can do to help, please let me know. Thank you, ***** ***** ************************************** SALADMASTER Compliance Team