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Business Profile

Retail Stores

Good Feet Store

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromEmily G

    Date: 04/05/2024

    1 star
    I purchased insoles from The Good Feet Store located at ********************************************************************************. I wanted insoles for foot support because I live an active lifestyle. I was first taken aback because the insoles are not custom made, but fitted more to the shoe. That being said I wanted long term help. The sales woman was nice, but extremely pushy. I ended up spending $1,006.74 on two insole types and a sole cushion. I feel extremely disappointed with the results. I was able to wear them immediately and did so everyday for 10 hours without pain. However, when I woke up at 2am to use the restroom, I experienced crippling heel pain. I barely took 5 steps and had to crawl the rest of the way to the bathroom. The insoles did not fix any foot pain but created some more. I was scammed with the promise that these insoles would fix everything. Instead, when I received a follow call from the store they had no empathy. I mentioned having sever pain, and it was suggested that I wear the insoles 24/7. I requested a refund, and it was stated that the purchase was final. The argument provided was that if I purchased socks from Wal-Mart, and returned them, no one would want to purchase used socks. That's parallel to not being allowed to return worn insoles. BUT WAL-MART ALLOWS RETURNS ON SOCKS. Overall, I was scammed to buy a hunk of plastic that has destroyed my feet and I cannot return. BUYERS BEWARE! You'll have to wear the insoles 24/7 and deal with more pain or they will collect dust.
  • Review fromPam S

    Date: 04/12/2023

    1 star
    I bought these inserts to help with my heal pain. I spent $700.00 for a set of inserts. I have been wearing these for 2 months and I think my foot is worse than it was before I started wearing the inserts. So beware they do not offer a refund if youre not a satisfied customer. I truly cannot recommend this product to anyone. I called and there response is to come in and try to sell you another set of inserts to get even more of your money on a product that does not work When youre looking for inserts make sure to buy from a company that 100% backs the product they sell. Im posting this so someone else does not fall into there trap.
  • Review fromTrish Z

    Date: 10/06/2022

    1 star
    I went in to Good Feet because the insoles that I had purchased were no longer working. My planter fasciitis was back. When I originally purchased the insoles I was told that I could bring them back and for $20 could turn in my old insole and get a new one. That is what I attempted to do. I was told that my insole wasn't flat and therefore I couldn't get a new one for that $20. I was told that I could be measured for a new one...at full price of a new one. I was also told that sometimes feet change and I'd need to be measured. I had never been told that my current insole needed to be flat in order to a replacement or that the insole that I currently have might not fit my foot any longer.....and I'd need to purchase a new insole.Soooooooo....now I'm looking for another store with insoles that will help my planta fasciitis.

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