Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Senior Services

teleCalm

Reviews

This profile includes reviews for teleCalm's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

teleCalm has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • teleCalm

      5 Cowboys Way STE 300 Frisco, TX 75034-2074

      BBB accredited business seal
    • teleCalm

      PO Box 118221 Carrollton, TX 75011-8221

      BBB accredited business seal

    Customer Review Ratings

    5/5 stars

    Average of 37 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRon M

      Date: 06/19/2024

      5 stars

      Ron M

      Date: 06/19/2024

      We have been very happy with your company and the service you provide. Your service took care of our immediate need with Mom staying by herself and taking the temptation away to communicate with people that did not have her best interests in mind when dealing with her. We have recommended your service to friends in similar situations and would recommend again when given the opportunity. Keep up the good work! *******************

      teleCalm

      Date: 06/20/2024

      *** this warms our heart! Thank you for your 5-star review, and for recommending us to others.
    • Review fromLinda G

      Date: 06/19/2024

      5 stars

      Linda G

      Date: 06/19/2024

      I Love TeleCalm. My mother lives alone. She hated answering her phone. She was receiving too many calls from people she didn't recognize. Callers were asking questions she didn't know how to answer. She began having nightmares about strangers. I reached out to my daughter, a Nurse. She found TeleCalm for me. I am ever so thankful! Mom now sleeps peacefully knowing only family can call her, everyone else is blocked!I love the TeleCalm phone App on my phone. I can see who called, and the length of the call. I have peace of mind knowing that if my Mother should use the 911 button on her phone. I will be notified.

      teleCalm

      Date: 06/20/2024

      We are so happy that teleCalm is giving both you and your mother peace of mind. Thank you for your story. It is why we do what we do.
    • Review fromSteve B

      Date: 06/19/2024

      5 stars

      Steve B

      Date: 06/19/2024

      TeleCalms service has been a positive turning point in the care of our loved one. It has addressed so many concerns: 1) unwanted calls, 2) interrupted phone service from misplaced mobile units and forgotten access codes, 3) over-anxious and repetitive use of phone communication, 4) lack of monitoring phone interactions. For over 2 years, the service has been secure and reliable and technical support, whenever needed, has always been responsive and helpful. Ive had only a few opportunities to recommend Telecalm to others in a similar situation to ours but I dont hesitate to do so.

      teleCalm

      Date: 06/20/2024

      Thank you for your kind words, and allowing teleCalm to help your family for over 2 years. We so appreciate your review.
    • Review fromDiane B

      Date: 06/18/2024

      5 stars

      Diane B

      Date: 06/18/2024

      Best way to protect your loved one from unwanted incoming calls and outgoing calls. Would recommend this to anyone trying to protect their loved one.

      teleCalm

      Date: 06/19/2024

      Thank you so much for giving us 5 stars. You made our day!
    • Review fromMary N

      Date: 06/18/2024

      5 stars

      Mary N

      Date: 06/18/2024

      Telecalm has been a blessing for our family! Our oldest sibling is in assisted living and needs phone capabilities yet doesnt need excessive marketing calls nor strangers calling. We wanted to limit, also, who she could call; so being to restrict calls solely to those she knows has been helpful. At times she is calling us siblings excessively so being able to block calls yet be notified of the repeated calling has eliminated this. Being able to monitor her calls actually allows us to see how our sister is doing, because her phone habits are indicative of her overall mental and even physical health. Setting up this system is very simple and the service has been exceptional! The cost is similar to a regular landline service, so no expensive fee. I recommend Telecalm to everyone I see!

      teleCalm

      Date: 06/19/2024

      Your 5-star review is incredibly valuable to us. It's wonderful to know that our service is making a difference for families like yours.
    • Review fromNancy V

      Date: 06/18/2024

      5 stars

      Nancy V

      Date: 06/18/2024

      We've been using teleCalm for almost 2 years to control spam calls that were overwhelming my elderly parent's house land line and luring my dad into falling for money sucking scams. The teleCalm has been worth every ***** of its cost - when the phone rings in that house now I know it's someone I can trust them to talk to. Great service.

      teleCalm

      Date: 06/19/2024

      "We're grateful for your kind words and happy to hear that our service has met your expectations. Thank you for choosing teleCalm!
    • Review fromBRENT P

      Date: 06/18/2024

      5 stars

      BRENT P

      Date: 06/18/2024

      I WILL WRITE THIS IN CAPS FOR STRONGER VISIBILITY. IN MY CASE, BEING ON POINT FOR MY ELDERLY PARENTS, THEIR PHONE NEVER STOPPED RINGING AND THIEVES AND LYING MANIPULATORS NEVER STOPPED CALLING. NO MATTER HOW MANY TIMES I EXPLAINED WHAT TO CHECK FOR CALLER ID OR HANG UP ON THESES SCAMMERS, IT NEVER FAIED MOM WOULD ANSWER AND TALK TO THEM, SHE GAVE AWAY SOCIAL SECURITY AND BANK ACCOUNT NUMBERS AND WROTE OUT MANY CHECKS FOR SCAMS. I HAD TO CHANGE BANK ACCOUNTS ONGOINLY. ********************** IS THE ONLY SERVICE ANYWHERE TO STOP ALL THE MADNESS. IF YOU HAVE ANYONE VULNERABLE TO SCAM CALLS, I GUARANTEE YOU PERSONALLY, TELECALM ALWAYS WORKS, THE ***** IS LESS THAN THE LANDLINE I HAD WITH ATT, AND IS BEYOND *****LESS TO END THE NIGHYMARE I LIVED THROUGH. GET IT AND BE HAPPY!! GREAT STAFF BY THE WAY, REALLY FAMILY KIND OF FOLKS!!

      teleCalm

      Date: 06/19/2024

      Thank you for taking the time to share your experience with teleCalm. We're honored to receive such high praise and are motivated to continue our work.
    • Review fromGwen G

      Date: 06/18/2024

      5 stars

      Gwen G

      Date: 06/18/2024

      Telecalm has been wonderful for our Mom. She was getting scam calls and giving her money away. Now we don't have to worry about her getting those calls. We were concerned with how much information about the family she was sharing since she can be naive with what is safe to share. We sleep in peace and she does too! Customer service is phenomenal and respond quickly when I have any issue or questions. They are adding features to improve the app even more and I appreciate their personal service. So glad we found them.

      teleCalm

      Date: 06/19/2024

      Thank you for your positive feedback! We're thrilled to hear that teleCalm has brought ease and peace of mind to your family's life.
    • Review fromMarvin B

      Date: 06/18/2024

      5 stars

      Marvin B

      Date: 06/18/2024

      My mother, who has mild dementia, resides in a local assisted living facility. Previously, she had been plagued daily with nuisance telephone calls, especially from scammers, that caused problems. TeleCalm, however, has effectively eliminated that issue, which comes as a tremendous relief. The service is reasonably priced, the module is easy to set up, the app is simple to use and offers a number of features, and customer support is excellent. I highly recommend TeleCalm. As far as we are concerned, this service is heaven sent.

      teleCalm

      Date: 06/19/2024

      Amazing feedback. Thank you so much for giving us 5 stars!
    • Review fromLee O

      Date: 06/18/2024

      5 stars

      Lee O

      Date: 06/18/2024

      My mom lived with us for 9 years. In that time she used a cell phone and there weren't any problems until that 8th year. Unbeknownst to me she was slipping mentally. We received a package here with 5 braces she didn't need. Back, shoulder, two arms and a knee brace. Then she started having problems with the cell phone, needing reprogramming every other day. Then phone calls to my brothers anywhere from 3 to 6 in the morning. Thankfully my husband found teleCalm and it has helped so much. We bought the recommended phone and programmed it with 1) phone numbers she could "dial," 2) phone numbers allowed to call her and 3) the hours the phone could be used for both outgoing and incoming calls. Works perfectly. We've had to move mom to an assisted living community and the phone moved along without any interruptions. I can't recommend teleCalm enough. They have helped us quickly when we had any issues (like figuring out that mom unplugged the phone, etc.) If you are having any problems with a loved one and their phone usage you will not regret having this service.

      teleCalm

      Date: 06/19/2024

      We appreciate your support and are so glad to be a part of your caregiving journey. Your satisfaction is our top priority!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.