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Business Profile

Clothing

The Men's Wearhouse

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for The Men's Wearhouse's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Men's Wearhouse has 314 locations, listed below.

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    Customer Review Ratings

    1.26

    Average of 46 Customer Reviews

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    Review Details

    • Greg J

      Date: 09/16/2022

      Ordered 10 clearance items online I. 2 separate orders. The orders were cancelled several days later as the items are not in stock. But they still show available online for purchase in the same sizes. Waste of customer’s time and probably looking to bait and switch with more expensive items.

    • Daron S

      Date: 09/04/2022

      Bought a gift card as a birthday present for our son who is a 25 year old. Worst ever decision the staff were so rude, Totally ignored him. He waited for 20 minutes for help, no one came up to him or acknowledge his presence. Customer service was non existent. Standing around talking to each other saying they can't help because they wanted to go to lunch. Really regret spending $300 on a gift card which he could only use in the store. If he was paying cash he would have walked out. Will never go there again. I shall inform everyone I know not to patronize that store in Stuart Florida because of the .... exhibited by some of the staff.

    • Brooke E

      Date: 08/08/2022

      Not Good. A lot of unnecessary stress on my wedding day because of Men's Wearhouse. We had problems with 4 out of the 9 suits we rented and that was after we caught a few mistakes they had made during the fittings. My bridesmaid was on the phone for two hours on the wedding day and her husband was running around to different Men's Wearhouse locations trying to figure out where they had sent the ringbear's correctly sized suit. They ended up renting the ringbear a suit last minute from a different company. Not only did Men's Wearhouse mess up half of the suits we ordered, but they were overpriced. It cost us about $700 to rent suits for my three sons (and one of them realized he didn't even have a white shirt in the bag on the wedding day). Might as well just buy cheap suits instead of pay to rent one from Men's Wearhouse. Save yourselves money, time and stress and stay away from Men's Wearhouse.

    • James W

      Date: 08/03/2022

      I bought Tuxedo from fayetteville n.c fmenswarehouse had to order a Tuxedo shirt was told to pickup Tuxedo and shirt but was told after I drove 32 miles to pickup Tuxedo that shirt was not ready they didn't seem to care also were not caring if Tuxedo was going to fit very bad customer service but you lost a customer foundation better pla e need turn mens warehouse in to a car wash so many people I spoke to were not pleased but they didn't are its like take it or leave it you have not heard from me to last time my attorney will be addressing this matter

    • Bill L.

      Date: 07/31/2022

      Terrible service for our mens formal wear. Several had size issues and some broken waste straps. Their idea of “perfect Fit” is a joke at best! I would never recommend them to anyone!!

    • Logan W

      Date: 07/31/2022

      Horrendous customer service after spending $500 on a suit for work; customer rep. answers phone with “what up” and then tells me to hold before hanging up, called line again with the same answer and result. Drove one hour out of my way because after ordering the clothing which remarkably got returned in an email with “temporarily unavailable for pick-up” without being refunded to the card. All while dealing with the pretentious and snob tones of the associates. If I could sue this horrendous enterprise, by god.

    The Men's Wearhouse is NOT a BBB Accredited Business.

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