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Business Profile

Food Truck Builders

Trailer King Builders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Food Truck Builders.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromChristopher G.

    Date: 08/21/2022

    1 star
    I contracted this place to build my food trailer. the contract stated an estimate of 24 weeks which would have been the week of June 8th to complete my build. They did not start building my unit until then. That was the start of all my problems. The first problem was the missed delivery date which caused me to miss money and have to cancel events. The next thing that happened was the trailer and vin number i was supposed to get was never used. they were making vin numbers for trailers that werent even in their possession. This led to me having plates and a title that weren't mines.The next thing that happened was that when they did finally build the shell on my trailer they made it white when it was supposed to be black. Which led to them having to pay for a full wrap on the trailer to make it black. This caused me to have to redo my plans for the outside of the trailer. They finally finished the build a month late. During transport of the trailer to me in milwaukee, the trailer had a tire blowout on the highway which cost me $85 that i had to pay to the transport company. This is where the real problems started. Upon delivery i look inside the trailer and they didnt install my fire extinguishers i paid for. I tested the water and to my surprise they didnt connect the sink drain pipe to the waste water tank. These 2 problems led me to have to go buy my own fire extinguishers and have to pay a plumber to fix the drain pipe with my own money. Next, when it rains, water leaks inside the trailer thru the window which caused damage to all my packaging supplies an got all over my electronics. The water leak is recent so i have no idea how im going to get that fixed. At the time of this review ,8-21-22, i still havent been reimbursed the money i spent. Nobody is trying to remedy the situation. I am in the process of finding a lawyer and taking them to court to recoup the money i spent plus damages for a faulty trailer. DO NOT USE THIS COMPANY. AVOID AT ALL COSTS!!!

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