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Business Profile

Energy Service Company

Dynegy Energy Services

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Dynegy Energy Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dynegy Energy Services has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 6 Customer Reviews

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    Review Details

    • Thomas A

      Date: 03/30/2025

      This company was somehow chosen by our city as an aggregate. The opt out process was extremely shady. 1. They provided the wrong website to opt out. 2. They make it hard as humanly possible to opt out. 3. They do not provide you with confirmation of opt out. It took 2 seconds to find out that the city was getting oversold as several electric suppliers were more affordable. Opt out folks! Then waste their time like they waste yours when opting out. Poor show.

    • Kelly H

      Date: 01/23/2025

      I am extremely dissatisfied with Dynegy as my electric supplier. They have proven to be dishonest, untrustworthy, and unwilling to honor the terms of our agreement. Not only did they break the contract, but their lack of transparency and professionalism throughout the process was shocking. I would not recommend Dynegy to anyone looking for a reliable and ethical energy provider.

    • Jillian D

      Date: 03/27/2024

      I was automatically enrolled into a arrogation program with the above company automatically in the county I live in and I have since requested that I be removed from their services and as of this month's bill they still are showing up on my bill. I can not afford to be double billed for my electric.

    • Mike T

      Date: 03/04/2024

      Ive had nothing but issues with dynergy electric. They have terrible customer service. Dont call you back to resolve issues like they tell you. Give you the run around hoping you give up calling.

    • Marlene O

      Date: 02/12/2024

      I never signed up for Dynegy and what is this delivery charges of $138.31 its stupid Theres distribution charges $8.00 , $79.15 , $48.29 and $2.87 Adds up to $138.39 This is aweful what the heck is going on I want an answer and this taken off my *************************** ********************************************************

    • Bob K

      Date: 10/03/2022

      Bob K

      Date: 10/03/2022

      This company needs to be investigated along with many others by the ********************* I have used them as my supply carrier for decades and here we are living in " Inflation Nation" and when I spoke to one of there reps a few months ago as my rate was expiring the woman told me that the electric rates have risen nearly 3 time per kilowatt with no relief in site, and because I am on a fixed income & struggling to pay my electric bill I bought a new freezer hoping to help drop my monthly usage before the new rate kicked in. So to my dismay, after there new rate kicked in my bill went from $140.00 average to now $****** average ?? which includes my brand new energy efficient freezer ??? So I called First Energy today and found out that it was not there energy that went sky high, but in all reality it is purley Dynegy's absolute greed as First Energy said my ****** electric bill if I was using solely First Energy, that for the same amount of kilowatts I used would have been $125.00 at there current rate, so I had them cancel this rip off Dynegy Company but it takes 2 months for the billing cycle to be caught up. So, no thanks to them that I am currently lighting $75.00 per month of my money on fire with no generated heat ?? There increase between my first bill & the 2 months I am stuck will have cost me more than my brand new little freezer costed me. I am livid, and this is outright criminal !! And from my research there are many carrier's doing this to many people and this company is even charging other states even more per kilowatt..... We as consumers have absolutely no consumer protection these days and companies like this should be terminated immediately !!! This should be national news.................. ******************** in ****

      Dynegy Energy Services

      Date: 10/06/2022

      Your experience is important to us. We will be happy to review your account details. Please consider emailing your account/contact info to ************************************.

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