Reviews
This profile includes reviews for Zintex Remodeling Group's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 74 Customer Reviews
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Review fromWilliam S
Date: 04/30/2025
5 starsWilliam S
Date: 04/30/2025
Did a great job it was done in the time I was told
Zintex Remodeling Group
Date: 05/02/2025
Hi *******,Thank you so much for giving Zintex Remodeling Group a 5 star review. We appreciate your business and are glad to hear we executed and installed your new bathroom exactly in the time frame that we told you we would. Please keep an eye out for information about our Referral Program, where if you send us a family member or friend, and they purchase, we will send you a check for $250.Zintex Remodeling GroupReview fromFawn B
Date: 04/16/2025
5 starsFawn B
Date: 04/16/2025
Thank you **** ******* with Zintex Remodeling. I was SOOOO please with the remodel of my bath tub changing it into a walking Shower! Is Beautiful. Thank you for the Wonderful Experience in this transforming. ************Zintex Remodeling Group
Date: 04/17/2025
Hi Fawn, Thank you for taking the time to give Zintex Remodeling Group a 5 star review! We appreciate your business and are glad to hear you are happy with your new tub to shower conversion. We will pass your feedback on to **** and his Manager. Please keep an eye out for information about our Referral Program, where you could earn $250 for a Referral who purchases from us. Zintex Remodeling GroupReview fromDonald E C
Date: 04/09/2025
5 starsDonald E C
Date: 04/09/2025
Dear Mr. ******* a brief note to tell you how pleased I am with the shower installation and the shower itself. The entire process was straightforward and understandable. ***** made sure all things were correct and that I understood the whole ordering and paying process.***** did a superb job of installing and cleaning up the debris. He certainly is a craftsman who takes pride in his work Thank you for the cookies. In all the years of doing business, your company is the first one that has ever sent a gift of appreciation for doing business.I certainly will recommend your company to others when I encounter someone who is shopping for a new shower.A very satisfied customer,****** E. ****Zintex Remodeling Group
Date: 04/10/2025
Hi ******,Thank you so much for taking the time to give our team at Zintex Remodeling Group a 5 star review. We truly appreciate your business. I will make sure to share your review with ***** and *****! The best compliment a customer could give us is a referral, so we appreciate any you send in the future.**** ****** - Owner Zintex Remodeling GroupReview fromLarry C
Date: 03/05/2025
5 starsLarry C
Date: 03/05/2025
From *****, design consultant, to ******* who handled our account, to *****, ****** and ****** who worked as a terrific team to complete our tub to shower conversion, the attention to keeping flooring protected to the caulking detail at the completion, you showed professionalism. I have worked with various vendors and contractors in my past and I can say I have not seen a team more unified to reach the goal than *****, ****** and ******. I was on site and observed all the work and effort as I built my home and was there to see the alteration take place. With no children now at home and age passing us quickly, a beautiful shower was a real blessing. Thanks to all for the pleasant experience from initial contact thru scheduling, financing and completion. Certainly would not have ANY reason to not recommend Zintex for a tub to shower conversion.Zintex Remodeling Group
Date: 03/06/2025
Hi *****,Thank you for taking the time to give Zintex Remodeling Group a 5 star review! We appreciate your business and are glad to hear you are happy with your new tub to shower conversion. We will pass your feedback on to ****** ******** ****** ******* ****** and their Managers.Please keep an eye out for information about our Referral Program, where you could earn $250 for a Referral who purchases from us.Zintex Remodeling GroupReview fromBenny F
Date: 03/05/2025
5 starsBenny F
Date: 03/05/2025
Materials and craftsmanship is first class. The installer was as professional as they come. If anyone is considering a bathroom remodeling, they should consider ZINTEX as their choice. They did what they said they were going to do.Zintex Remodeling Group
Date: 03/06/2025
Hi *****,Thank you for taking the time to give Zintex Remodeling Group a 5 star review! We appreciate your business and are glad to hear you are happy with your new bathroom. We will pass your feedback on to our team and their Managers.Please keep an eye out for information about our Referral Program, where you could earn $250 for a Referral who purchases from us.Zintex Remodeling GroupReview fromCarla S
Date: 02/26/2025
5 starsCarla S
Date: 02/26/2025
Im *********************************************************************** and out often, but NEVER have I been able to honestly award any of them with a perfect performance review! As a teacher of 30 years, I reward my installer,*******, with an A+++!!! The entire Zintex team was respectful, efficient, and true to their word right down to arrival times. ******* left my bathroom much cleaner than he found it! I thoroughly enjoyed the entire experience!!***** *******, *********, **Zintex Remodeling Group
Date: 02/27/2025
Hi *****,Thank you for taking the time to give Zintex Remodeling Group a 5 star review! We appreciate your business and are glad to hear that you are happy with your new bathroom. We will pass your feedback on to *******, his Manager and the rest of our team.Please keep an eye out for information about our Referral Program, where you could earn $250 for a Referral who purchases from us.Zintex Remodeling GroupReview fromMila C
Date: 02/11/2025
1 starMila C
Date: 02/11/2025
I wanted a refund from the company Zintex that didn't deliver the job that they supposed to do for installing a walk in shower. I'm very disappointed with this company and just found out many complaints about them for ruining their bathroom walls and had leaks on people's behind shower. Today they never showed up to do the job.Zintex Remodeling Group
Date: 02/12/2025
**** and BBB,We sincerely apologize for these issues. On Monday, February 10th, our installer left our *********** office and headed towards ************** for the scheduled installation job. Unfortunately, approximately 20 minutes from the customers home, the installer's truck experienced a transmission failure. The installer immediately informed the customer of the situation, explaining the delay and our efforts to resolve it.Due to the unexpected vehicle breakdown, it took some time to arrange for the trailer with materials to be transported to the customer's home and to secure a towing service for the truck. The customer was informed at every step of the process by our Account Manager, as well as **** ******, the Field Supervisor. The installer was able to arrange for another vehicle (from his father), but encountered further issues the following morning, when the truck suffered a blowout on the way back to **************. Since the truck did not have a spare tire, the installer had to get a new tire before proceeding.During this time, the customer became upset and called in, expressing frustration with the delays. While we did our best to explain that we could not control the vehicle breakdowns, we assured the customer that we were doing everything possible to resolve the issue. Despite our best efforts to address the situation and make it right, the customer decided to cancel the job and insisted on getting a lawyer involved, ending the conversation abruptly.Finally, the installer arrived at the job site around 12:55 PM, only to be met with further refusal from the customer, who demanded that the trailer be removed from the premises. **** ****** made a final call to the customer, reminding them that they were under contract and apologizing for the delays, but we were ready to proceed. However, the customer refused service and wanted to terminate the agreement.We understand that this situation was frustrating for the customer, and we deeply regret the delays and inconvenience caused. However, it is important to note that this was a series of unfortunate, uncontrollable events, and we made every attempt to mitigate the impact and complete the job as soon as possible.Please feel free to contact us to reschedule your installation, so we can provide you with a beautiful new bathroom.Thank you,Zintex Remodeling GroupReview fromSharon F
Date: 02/05/2025
5 starsSharon F
Date: 02/05/2025
I work from home and any renovation can be a bit unravelling, but the process was smooth and professional from start to finish. The salesperson explained everything well and the contractors did everything well. They were timely and very respectful, even assisted and advised on another matter that popped up.GREAT JOB...I AM WELL PLEASED!Zintex Remodeling Group
Date: 02/12/2025
Hi ******,Thank you for taking the time to give Zintex Remodeling Group a 5 star review. We appreciate your business and are glad to hear that you are very pleased with your new bathroom. We will pass your feedback on to our team.Please keep an eye out for information about our Referral Program, where you could earn $250 for a Referral who purchases from us.Zintex Remodeling GroupReview fromJana N
Date: 02/05/2025
5 starsJana N
Date: 02/05/2025
Zintex Remodeling replaced a tiled extra-large, spa-like shower for us and performed exceptionally from proposal to project completion. ******** ***** was our consultant and he was professional, honest and thorough. **** and ******* ensured we were updated regarding the project schedule. ***** *****, our installer, is hands-down one of the hardest working, detailed caring, technically knowledgeable, polite, respectful, customer-oriented contractors we have encountered. From soup to nuts, Zintex excelled in customer care, promptness of performance, quality of workmanship and attention to detail. The result is a stunning, high quality shower, which we are confident will be durable and problem free for the long haul. We are very appreciative of the job Zintex did at our home and recommend them without any reservation.Zintex Remodeling Group
Date: 02/12/2025
Hi ****,Thank you for taking the time to give Zintex Remodeling Group a 5 star review! We appreciate your business and are glad to hear that you are very pleased with your new walk-in shower. We will pass your feedback on to ********* Dawn, *******, ***** and their Managers.Please keep an eye out for information about our Referral Program, where you could earn $250 for a Referral who purchases from us.Zintex Remodeling GroupReview fromNita J
Date: 01/07/2025
5 starsNita J
Date: 01/07/2025
Great work and the staff from sales to installation were knowledge, experienced and pleasant.Zintex Remodeling Group
Date: 01/08/2025
Hi ****,Thank you for taking the time to give Zintex Remodeling Group a 5 star review! We appreciate your business and are glad to hear you are happy with your new bathroom. Please keep an eye out for information about our Referral Program.Zintex Remodeling Group
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