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Business Profile

Bathroom Remodel

Zintex Remodeling Group

Headquarters

Reviews

This profile includes reviews for Zintex Remodeling Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Zintex Remodeling Group has 20 locations, listed below.

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    Customer Review Ratings

    4.64/5 stars

    Average of 74 Customer Reviews

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    Review Details

    • Review fromJoy C.

      Date: 03/15/2023

      5 stars

      Joy C.

      Date: 03/15/2023

      Zintex is A+! I was recently overseeing a design project for 2 clients who were wanting numerous upgrades for their home, which included bath/shower remodels for two of their bathrooms. ********************* recommended Zintex. My clients were very impressed with *******'s professionalism and trustworthiness, so they went with Zintex. ** came out to do the quote & helped them feel @ ease with the process. The project turned out beautifully, and they were pleased with the result.

      Zintex Remodeling Group

      Date: 03/17/2023

      Hi ***,

      Thank you for taking the time to give Zintex Remodeling Group a 5 star review! We appreciate your business and will definitely pass your feedback on to TJ and Phillip. We are so glad to hear that you're happy with your new bathrooms. Please keep an eye out for information about our Referral Program.

      Zintex Remodeling Group
    • Review fromFelix O.

      Date: 03/14/2023

      5 stars

      Felix O.

      Date: 03/14/2023

      **** with zintex was curtious and considerate, and explained his companies product in a professional manner without any pressure to us. We recommend the zintex group to anyone with who needs a walk in shower.

      Zintex Remodeling Group

      Date: 03/15/2023

      Hi *****,

      Thank you for taking the time to give Zintex Remodeling Group of Wichita Falls a 5 star review. We appreciate your business and will certainly pass your feedback on to Bill. We look forward to calling you in the future to schedule your installation date.

      Zintex Remodeling Group
    • Review fromJack D

      Date: 03/11/2023

      5 stars

      Jack D

      Date: 03/11/2023

      Zintex is a wonderful company! They do everything for the bathroom, showers, tubs, sinks, etc!

      Zintex Remodeling Group

      Date: 03/14/2023

      Hi ****,

      Thank you for taking the time to give Zintex Remodeling Group a 5 star review. We appreciate your business and are glad to hear that you are happy with your new bathroom. We will pass your feedback on to our team. Please keep an eye out for information about our Referral Program.

      Zintex Remodeling Group
    • Review fromAnne D

      Date: 03/10/2023

      5 stars

      Anne D

      Date: 03/10/2023

      We were extremely pleased with the entire process of our bath renovation. We needed a total gut job. The estimator met with us for nearly 3 hours, answering questions, letting us take the time we needed to choose our *************. Our installer took 5 days, but we wanted it done correctly, not quickly. The finishes, the craftsmanship, the attention to detail by our installer ***** was fantastic. He communicated well with **, and he even had suggestions to the layout that made it look even better. He cared how our bathroom turned out.
      We didn't know what to expect and had never done a renovation like this before, and we're so happy we did, and love the results.
      Our bathroom wasn't a bargain. We didn't want a bargain, we wanted beautiful, fresh bathroom, and that is what we got. Zintex has the materials, workmanship, installation, and customer service to make your bathroom beautiful. This is our experience: it was worth it.

      Zintex Remodeling Group

      Date: 03/13/2023

      Hi ****,

      Thank you for taking the time to give Zintex Remodeling Group a 5 star BBB review. We appreciate your business and are glad to hear that you are so happy with your new bathroom. We will pass your feedback on to ***** and the rest of our team. Please keep an eye out for information about our Referral Progarm.

      Zintex Remodeling Group
    • Review fromTina Talley

      Date: 03/10/2023

      5 stars

      Tina Talley

      Date: 03/10/2023

      Bill ****** was very friendly, upfront, honest and knowledgeable in his presentation, discussion and recommendations about the project. I'm looking forward to seeing the completed project!

      Zintex Remodeling Group

      Date: 03/14/2023

      Hi ****,

      Thank you for taking the time to write such a great 5 star review for Bill ****** and Zintex Remodeling Group of Wichita Falls/Lawton. We appreciate your business and will pass your feedback on to Bill. We look forward to calling you in the future to schedule your installation.

      Zintex Remodeling Group
    • Review fromRobert D.

      Date: 03/09/2023

      5 stars

      Robert D.

      Date: 03/09/2023

      Thank you ******* for recommending zintex to do my shower. It was very fast, the installer **** was very professional and was a very nice guy. Thank you ******,**** and the whole zintex team for your great job!!

      Zintex Remodeling Group

      Date: 03/14/2023

      Hi ******,

      Thank you for taking the time to give Zintex Remodeling Group a 5 star review. We appreciate your business and will pass your feedback on to Mike, Phillip and our entire Zintex team! Please keep an eye out for information about our Referral Program.

      Zintex Remodeling Group
    • Review fromSandra M.

      Date: 03/09/2023

      5 stars

      Sandra M.

      Date: 03/09/2023

      It was awesome. The tech was awesome. Very polite and understanding.

      Zintex Remodeling Group

      Date: 03/14/2023

      Hi ******,

      Thank you for taking the time to give Zintex Remodeling Group a 5 star review. We appreciate your business and are so glad to hear that our tech Phillip was very polite and understanding. Please keep an eye out for information about our Referral Program.

      Zintex Remodeling Group
    • Review fromPaula F

      Date: 03/08/2023

      5 stars

      Paula F

      Date: 03/08/2023

      They did an awesome job with my shower. I feel like Im at a fancy hotel or spa. Great customer service. Would highly recommend.

      Zintex Remodeling Group

      Date: 03/14/2023

      Hi *****,

      Thank you for taking the time to give Zintex Remodeling Group a 5 star review. We appreciate your business and are so glad to hear that you are happy with your new fancy hotel/spa shower! We will pass your feedback on to our entire team. Please keep an eye out for information about our Referral Program.

      Zintex Remodeling Group
    • Review fromJohn B

      Date: 02/21/2023

      1 star

      John B

      Date: 02/21/2023

      Beware.. scheduled an appointment and once they showed up the estimator only took 5 minutes and said it will be 30k to redo just the shower. Evidently they were not interested in the work for a small shower or they are scammers seeing if we were going to take the deal. This was in **************** Texas so locals beware you have other better choices. Don't waste your time with this company.

      Zintex Remodeling Group

      Date: 02/22/2023

      Mr. ****** set the appointment to meet with one of our specialist. Out specialist arrived on-time to the appointment, Mr. ****** was not home, his daughter was there to meet with our specialist. Mr. ****** daughter was polite and helpful, she and our specialist reviewed the bathroom together. We took moister measurements, bathroom measurements and expressed how our products would solve the issue. Our specialist asked to meet with Mr. ****** to explain the scope of work needed to resolve and remodel the bathroom. Mr. ****** daughter said, "if it costs more than $15,000, he will not be interested". Our specialist issued a round number based on the information provided.
      This review was written by Mr. ****** which was not present at the appointment.
    • Review fromVivian W

      Date: 01/11/2023

      1 star

      Vivian W

      Date: 01/11/2023

      Worst company ever! I would never refer them to anyone. Scammers and liars, and poor quality workmanship.

      Zintex Remodeling Group

      Date: 01/12/2023

      Customer signed our certificate of completion upon completion of the remodeling contract. Customer withheld payment claiming our Installers damaged their staircase step. The damage was not caused by Zintex, however we went above and beyond, where Zintex had a technician repair the damaged step. The customer claimed the staircase was not repaired, therefor withheld final payment.

      Zintex used legal counsel to collect the balance due for the completed remodeling project.

      Customer is using their online review to try and damage our company's reputation, to then not have to pay us in full. Zintex will not be forced to give any customer $X,XXX of dollars off because of something that we didn't damage, create or are responsible for.


      Vivian W

      Date: 01/19/2023

      That is a lie. The damage was caused by Zintex because they laid protective covering meant only for the carpet on the stairs and yet they placed it on our bottom step which is oak and ruined the finish. They are a horrible company and liars.

      Zintex Remodeling Group

      Date: 01/19/2023

      The damage to the staircase was not damaged by Zintex. The customer signed our certificate of completion stating "the work has been completed up-to the customers satisfaction.

      Vivian W

      Date: 01/21/2023

      They ruined our bottom step because they put a protective covering over it which peeled all the varnish off. If you had a place to put a picture, I have proof. They sent out a guy to fix it, but he did nothing at all to fix it. Worse company ever!

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