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Business Profile

Medical Doctor

Texas Back Institute Physicians, PA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Doctor.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromBoriana I

    Date: 10/09/2024

    1 star
    Not sure about the doctors, they may be good, but I was NOT able to see one. I would NOT recommend wasting time with this practice. I had a appointment, confirmed by email but they told me that I cannot be seen today and will need to reschedule. The office staff was very RUDE and INCONSIDERATE. I showed them the confirmation email for my appointment but hey ignored it. I was told that the appointment was cancelled by ME on Sept. 17 by phone. I did NOT cancel this appointment. Looks like some of them messed up. However, they refused to even try to find out what happened. Showed complete DISREGARD and lack of understanding that I was upset about wasting time and gas money to come to their office. The manager was conveniently NOT available. Someone need to teach these people about customer care and compassion!

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