Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Jewelry Stores

Stall Jewelers

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromelizabeth b

    Date: 07/25/2023

    1 star
    This review is in regard to a jewelry repair, poor business practice at Stall Jewelers and unacceptable customer service by Ms. ********************** herself. I went to Stall jewelers to have a ring size- adjusted with the addition of a ring guard placed inside the ring. However, Ms. *********************** the owner, TOLD ME that the jeweler would solder small gold ***** inside of the band to adjust the size. Seeing that she is the professional, I agreed. The cost was $110.00. When I went in to pick up the ring, it was still enormous. Ms. **********************'s answer was to add more gold to the inside of the ring (my initial request), and of course, to tack on at least another $100.00 plus dollars to my ticket. Considering the POOR decision to put the gold ***** inside the ring was Ms. **********************'s, she should have stepped up and remedied the situation and taken care of her first (and last) time customer by making things right. Instead, Ms. ********************** was fine with me paying my bill and walking out with a ring that I could not wear. Do yourself a favor and work with QT jewelers in **********. They have integrity and will always provide excellent customer service. Ms. ********************** lacks integrity and obviously cares more about her bottom line than doing the right thing.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.