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Business Profile

Credit Union

Credit Human

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

This profile includes reviews for Credit Human's headquarters and its corporate-owned locations. To view all corporate locations, see

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Credit Human has 16 locations, listed below.

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    Customer Review Ratings

    1.79

    Average of 14 Customer Reviews

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    Review Details

    • Sofia G

      Date: 03/09/2023

      I worked with ***** out of the new location in ***********, **. I had an amazing experience with everyone I spoke with, and everyone was incredibly helpful! Im very thankful to have received a mortgage from a company that works with you to make everything painless. Highly recommend!!

    • Luisa N

      Date: 02/22/2023

      Credit human satellite office on *********** is understaffed. Wait time was over an hour No one in lobby to assist handicap in trying to figure out how to negotiate help and worse still theres a peculiar odor in building

    • Jim M.

      Date: 11/02/2022

      Credit Human charges a transfer fee when Social Security deposits show "Pending" to cover checks and they charge a Transfer Fee of $3. *********** on the other hand, allows pending deposits to cover checks. Credit Human is owned by its members and ********** is owned by outside investors. Why does Credit Human take advantage of its members receiving Social Security? Credit Human is at the bottom of customer service.

    • Vance D.

      Date: 10/06/2022

      Horrible experience for elderly and ***** of ******** agents. I have been granted power of attorney and have followed their process to get the *** submitted, along with the Certification of *** by Agent. Both of these documents have been filled out, signed and notarized. It took 3 weeks of constant calling, Aug 30-Sept 20, to get this approved by a supervisor, and ************** was never available to speak to, after being the person to communicate via email. I can tell you I spoke to ***, ******, *******, *** again, *****, and none of them were able to accelerate or help with this process. I was told I would get a call back, and never did. I was finally able to get access. Now yesterday and today, 10/4 and 10/5, I have tried to accomplish bank business, and I have been told that I have to go to a branch and provide another Certification of *** by Agent, and I have to do this EVERY TIME I need to do bank business. I am 300+ miles away from a branch, and my first Certification is not accepted even though a *** is drafted in perpetuity until revoked. This is the worst bank experience ever, and I am so glad that I personally am with USAA, I only wish my parent-in-laws were not with Credit Human.

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