Reviews

Review Details

• Review fromVernelle D

  Date: 08/12/2024

  1 star
  Buyers Remorse. To begin, I was going through some depression when I saw this offer on ********* l listened and watched it and thought this would make me feel better about my depression. I went through a bout of depression as few years ago, and did not want to go through that again. I watched the presentation, I asked questions, some were answered and some were not. I explained to them what I was looking for and they said this is what they did; but at as cheaper cost. It was two people telling me different things. I asked them to show me a couple of packages that included a total vacation package, they said they would not be able to do that until I sign. I became somewhat suspicious, ******* and ***** said if I did not like it, I would be able to cancel. ***** sent me a link after I signed, I pulled the link and did not like what I saw, called ***** the same day, he said he would contact the owner and cancel the contract. I did not hear back from ***** nor ******* for a week, I also did not receive a a contract for a couple weeks, did not know I had 3 days to cancel and was never told that at the beginning. ******* who applied for the credit card committed a false income and a I did not see it until I filed a grievance with the credit card company. I spoke to the owner several times and she refused to cancel the card. I am now sometimes feeling depressed, financial hardship. They also said the monthly fee would have been $59.00, if is more than that. I am a single black women living on a fixed income. I retired at 50 for medical reasons, Cancer survivor, 2 open heart surgeries with one being a Heart Transplant. Yes this is also affecting my health. This company preys on older consumers. I am 71 years old and also I am paying mortgage on my home. Please help me. The credit card company ruled in their favor, even though I submitted proof to them.

• Review fromJoyce M

  Date: 03/09/2024

  5 stars
  I always was served promptly, efficiently and respectfully.I have no complaints.

• Review fromDennis H

  Date: 11/17/2023

  1 star
  We gave Global Concepts our information 5 months in advance to get a flight for our Cruise in January. and Global Concepts said it was too early, so we waited two months for them to try to get us airline reservations. After waiting the appropriate amount of time, they said that they might not be able to get us airline reservations because now we are running out of time! It has been a nightmare from the beginning and still is. We had to book our own airline reservations and pay for them, when we supposedly had, not two but six free airline tickets, that we have not been able to use. We were told that they would rent out our Time share for us. When we talked to them about it, they said they had a renter, but they could not contact us, but there were no voice mails, or messages or emails left to indicate that they had tried to contact us. They said they would get us an interest free card to pay off the bill, but we ended up with two credit card payments, one with no interest and the other one with a high interest rate, which was not the agreement. We did not find this out until after it was all done. It seems When they can't do what they promised, they excuse it by saying they tried to contact us, but because they were not able to get in touch with us, "we lost Out" How convenient!. We pretty much want our money back, because no services have been performed for us, So we will be seeking legal counsel. I wish we could have been one of the ones to say " They did a great job", but unfortunately is has been just the opposite. This is the second time i have posted a review such as this one, The first time they called and asked us to give them a chance and asked me to take the review down, so I did, because I believe in giving everyone a second chance, but when they ended up doing the same thing only worse, with no good results, I decided enough is enough, and put the review back up with the additional disappointments, and this time I am keeping the review up!

• Review fromDebbie D

  Date: 10/19/2023

  5 stars
  I have worked with ****** and ***** at Global Concepts and they are both very helpful and professional. Their communication was great, they always took my phone calls and responded to emails promptly.

• Review fromCynthia E

  Date: 10/19/2023

  5 stars
  Hello, I would love to make a recommendation about Global Concepts, especially ********. I called her a while back to have her set up a Mediterranean cruise for or 42nd wedding anniversary and she got right on it, called back in 2 days and emailed not just one or 2 choices but 9, yes nine. So it was a hard decision but we came up with our choice and contacted her, she then booked it call back the next day with flight choices again 2 or 3 choices, would have loved the Dublan lay over, but my husband is on leave from his job so can not squeeze anymore time off. So anyway, I called back, and she was on top of this also, she booked an called me back that very afternoon. Then time passed and she called to get excursions booked, but l was heading out of town so l told her l would get back to her as soon as possible. A week later, I called with all my wish list and again ****** was on top of it. She called that very evening and all lined up except for one that was no longer available but she helped right then an there to get a replacement and she booked all right then while I was on the phone. So long story short, they are fabulous with booking and planning our trip. I can not wait to go, it is in December. But if you want a fabulous group of people, especially Mckenziefor your travel needs, this si the place. Thank you.

• Review fromJehan S

  Date: 10/12/2023

  5 stars
  ********* and the rest of the staff are always so attentive and helpful and on it for my travel needs. I should have gotten a membership with Global Concepts ages ago! Saves me time and money!

• Review fromScherry T

  Date: 09/30/2023

  5 stars

  Scherry T

  Date: 09/30/2023

  Called ****** last week to clarify something on our car rental confirmation and she was very prompt in her response. Thank you ****** for your assistance.
  

  Global Concepts

  Date: 10/05/2023

  Thank you for taking time to share your experience!  We love ******, too!

• Review fromJerry J

  Date: 09/30/2023

  5 stars

  Jerry J

  Date: 09/30/2023

  Great service ********* was a very helpful lady and happy
  

  Global Concepts

  Date: 10/05/2023

  Thank you for taking time to write this wonderful review!  We look forward to working with you again soon!

• Review fromVincent B F

  Date: 07/27/2023

  5 stars
  ****** at Global Concepts took our request and ran with it. We needed flight, hotel, & rental car arranged for a trip to *****. She got back to ** with options and once we decided she made it happen and saved us some $$$$. When calling her we always got ****** live, never a "leave a message and I'll get back to you". In this day and age speaking to a "Live" person instead of pressing 1,2,5,8 etc. is a pleasant surprise.

• Review fromCandie D

  Date: 07/26/2023

  5 stars
  Thank you for all the work you do for me.