Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Food Truck Builders

YELLOW STAR MOBILE KITCHENS LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Food Truck Builders.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromGaspar C

    Date: 09/07/2023

    1 star
    Me gustaría contar mi experiencia solamente para que a nadie le pase lo mismo que a mi, perdí $14,400 dólares porque sin importar que tan mal hayan hecho el trabajo no hay devoluciones, el food trailer tenía un emplaste blanco que cubría todas las ranuras, hoyos, ventanas y puerta, por dentro y por fuera, cuando iniciamos el proceso de compra nos había dicho que estaba lista en 4 meses, después de 6 meses dijo que le diéramos otros dos meses para terminarla, fuimos pacientes con tal de que nos diera un producto bien hecho, cada que se cumplía un nueva fecha de entrega tenía un pretexto diferente, al final esperamos pacientemente por un año y dos meses para encontrar que el food trailer tenía una calcomanía que decía: ************* *** ***** ******** ** ******* ******** * *** ********* *** ************** ** ****** ** ***** * *** ********** *** ************* ***** ****** ***** *** ******** **** ** ** ************ **** *** ** **** ******** El señor ***** ****** dueño de Yellow Star Mobile Kitchens estaba siempre a la defensiva, siempre molesto y cuando le dijimos que no queríamos el food trailer por motivos obvios, porque esa no es la calidad que muestra en sus publicaciones, nos amenazo con irse a la banca rota y que perderíamos nuestro dinero, al final preferimos perder $14,400 y no $28,800 dólares y salir lastimados dado que al momento de abrir el tanque de gas que se encontraba en la parte posterior del food trailer teníamos que correr hacia adentro para encender todas las parrillas, estufa y quemadores o se empezaba a acumular el gas ya que el equipamiento no tenía forma de cerrar las llaves desde dentro . Verdaderamente todo el proceso de compra fue estar batallando lidiando y discutiendo por la mala actitud y disposición del señor ***** ******. Si están o planean hacer negocios con esa compañía les deseo de todo corazón mucha suerte.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.