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Business Profile

Snacks

Texas Snax

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Snacks.

Reviews

This profile includes reviews for Texas Snax's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Texas Snax has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Texas Snax

      707 Business Way Wylie, TX 75098-3961

    • Texas Snax

      2801 Technology Dr STE 127 Plano, TX 75074-3729

    Customer Review Ratings

    2.2

    Average of 10 Customer Reviews

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    Leave a Review

    Review Details

    • Cheryl J

      Date: 04/22/2025

      Horrible service. Better off buying from verified shoppers at a cheaper price. Ordered with expedited shipping for Easter. The tracking number kept coming up, label printed, not picked up yet. I sent email.. they said it was picked up. Never received..no update on tracking. After several more emails, Now, they say that it was picked up by the wrong carrier and for me to wait until they hear back from carrier. This has been going on for days... ridiculous service.

    • Brenda L

      Date: 03/10/2025

      Worst customer service ever if I could I would give a 0! My husband ordered a ****-ees valentines cup for me for my birthday and valentines never recieved it. It was delivered to another house I showed them it's wasn't my home provided proof to them fed ex and ****** and they refuse to send another cup or refund my husband's money and refuse to respond. I have filed a case with *** and the attorney general. I will never recommend them or order again absolute horrible company !!! Thank you for ruining my birthday

    • Delaney N

      Date: 11/08/2024

      Highly unimpressed. Ordered a Halloween costume for my newborn. Paid for 1-2 day shipping. Never received the costume. Emailed (since no one answers their phone listed) and after a few emails back and forth they stopped responding. They blamed it on the shipping company but the shipping company never received the item from this place. A week later and no refund has been given even though I asked for one.

    • James C

      Date: 03/13/2024

      Won't stand behind their policies! Ordered two XL t-shirts and one is clearly much smaller (closer to a medium size). Sent a picture to show size differences and even though their return policy states "we ensure that all items we resell are as described by our vendors" they want ME to pay return shipping and reorder another shirt in the meantime with no guarantee they will approve a refund! Have emailed back twice, and now they will not respond. It's terrible to pay a 100% mark-up plus shipping for a product and then get ignored for something they did wrong. Steer clear!

    • Shawnna E

      Date: 12/04/2023

      Buyer beware! I ordered some foodie treats from Texas Snax that they shipped out via ***** I received an email stating they'd been delivered but my front stoop and mailbox were empty. After reaching out directly to **** and posting a note seeking my missing package on FB and the community box for 10 days I emailed to ask if they would resend and all I got in reply was "Unfortunately, our policy is that items that are marked as delivered are delivered, and we aren't going to buy them a free second package." That's it. So I'm out $60 and have to buy a second birthday gift, as that's what this order was for... and they could care less. I'm just saying... My customer service experienced has been awful and I'll never buy from them again but you do you.

    • christi s

      Date: 11/25/2023

      christi s

      Date: 11/25/2023

      If I could leave 0 stars I would. I was charged $34.95 for a tshirt that had a cost tag of $17.98. This place is a total scam!

      Texas Snax

      Date: 11/29/2023

      Hi *******. We are sorry that you are unhappy with the price that we charge and encourage you to only buy items that you feel are worth the price you are paying. We do say on our listing for every single item: "We purchase this "It's Beginning To Look A Lot Like 2023" Christmas Shirt at retail value from Buc-ee's; this is a genuine product. Prices through us at Texas Snax will be higher than directly from Buc-ee's." (this example is from the item you purchased). We also have an entire page on our website explaining why our prices are higher. You can read it here: ********************************************************************************* . We are very transparent that we are a third party seller and that our prices will be higher than if you shop at Buc-ee's. We also issue refunds for items that are returned in unused condition if you are unhappy with the item you purchased and feel that you would be better served by buying directly from a Buc-ee's store or another third party seller. You can find our refund policy here: ********************************************************* . Please feel free to reach out if you have any questions about our policies.

    • Marty H

      Date: 09/12/2023

      Marty H

      Date: 09/12/2023

      Worst customer service ever!! I order something and it came without tags.

      Texas Snax

      Date: 09/15/2023

      Yes, we remove tags. If we don't remove them people get mad that we ****ed prices up (even though we are very transparent that we are a reseller and **** our prices up). Refer to previous complaints here on BBB.Looks like people are mad either way though, so we are likely cursed to just have an F in terms of being a good business according to BBB.

    • Jose F

      Date: 09/12/2023

      I ordered some nuggets from Texas Snax with the wrong address and I sent an email with the correct address and was changed without any hassles also received a text asking about my order Im truly amazed at this company and definitely would 100% recommend and will continue to order from them they have earned a returning customer for sure

    • Tiffany H

      Date: 08/17/2023

      Tiffany H

      Date: 08/17/2023

      I ordered recently from Texas Snax. The order process went smoothly as did the delivery. I even got a text the day of delivery asking about my experience with my order. I would recommend this company!

      Texas Snax

      Date: 08/21/2023

      Thanks *******! We're glad to hear your review - thanks for taking the time to make it and find BBB to leave it. We appreciate you :)

    • Sheila H

      Date: 06/21/2023

      Sheila H

      Date: 06/21/2023

      I have had excellent service from Texas snax. Everything was shipped in a timely manner, and all our bucee snacks, and coffee was fresh and delicious! even got an email from ***** the owner,making sure our order was shipped in a timely manner!

      Texas Snax

      Date: 08/21/2023

      Thanks for taking the time to leave this review, ******! We're happy everything went well with your order :)

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