Reviews

Review Details

• Review fromNicholas p

  Date: 06/22/2025

  1 star
  This is a **** organization. I paid $3999, and I was promised 6 different trips. Every time I tried to book a cruise, they did not have availability. I requested the weekend for two and a Carnival cruise, neither was granted. It has been over. For a year, I have received nothing from VO Travel. Despite my many complaints, I got nowhere. They sell you a package, but you need to contact another company to book, and all you do is get the run-around from the company. Now they want me to pay an additional renewal fee. When I responded that I haven't received anything, why should I pay a renewal fee? I was told I am no longer eligible to receive an award. These people are frauds from the beginning of the transaction to the end. I will also file with BBB so that the more complaints they receive, the better, especially for other folks who they will scam. I am out $3999. plus $99 I paid to book a cruise that was not granted. Please do not do business with these people. Should anyone want to file a joint suit or add me to their suit, you can contact me at *****************

• Review fromAngela B

  Date: 05/15/2025

  1 star
  I was contacted by VacationOffer.com to purchase a vacation package, however i was reluctant but decided to make the purchase on March 18, 2025 only after I was told that if I decided to cancel that I would have 14 days to contact customer care and request a refund. I contact them on March 26, received an email confirmation referencing Ticket #******, which indicated the refund was being processed. I was told to call back on April 7th or 8th if my credit card account had not been credited. I made several calls since March 26 up to current date May 14, 2025 with no success of the funds being refunded. Each time I called I was told a different scenario, "system error with processing", so they will send over to request for manual processing, or the system was down, etc. Not sure why they continue to lie about issuing the refund if they had no intention of doing so. this places a strong mis-trust of services like this. I will never make this mistake again. I just want my $334.00 back. My online research listed the director or CEO of VacationOffer.com as ***** Allen and the Director of Operations is ****** ********. I sent a separate email to Ms. ******** and never received a response. Do not make any purchases from this company.

• Review fromBenny H

  Date: 02/02/2025

  1 star
  This is a fraud company. They advertise a cheap price for booking hotels, then ask you pay for it right away. They sent you a email later and said you need to do one more step before they book your room. The last step requires you agree to pay amount of money, and go to presentation. Otherwise you need to pay more than $500 more to get your booking. I refused to continue. I asked a refund after 10 minutes booking. They refused to refund my money back. This company scammed my money and has not booked my hotel. Actually they didnt do any service for me, but keeping my money. This is absolutely scamming company.

• Review fromVijay P

  Date: 01/13/2025

  1 star
  I will not give any stars since their sister company 'VacationOffer.com" is so bad they have undisclosed fees and issues with reservation. they would not cancel my reservation after one hr of booking and have to attend mendetory seminar . and my card was charged. its all scam and fraud . No one should deal with them .Regards vj

• Review fromCurtis R

  Date: 11/22/2024

  1 star
  I purchased a VO pkg on Oct 23. I followed the rules for cancellation, which was within the 13 days. I received an email from VO stating, no further action was needed because my refund is being processed. Then they call you to make more offers in hope of keeping your money. No matter how many times I call or they email as of today they still have not refunded my money. It is now Nov. 22 and they have not honored their refund policy. Kindness and honesty does not work with VO. They are NOT a trustworthy company. I was told by ******* that we were the grand prize winner of this "OFFER" only to find out that our son, who attended the same expo, was told he was the grand prize winner of the same offer but it cost him $100 more. Terrible people. DO NOT PURCHASE!

• Review fromVenassa S

  Date: 11/11/2024

  1 star
  ****. There whole setup seems so legit. They charged my card for $300 for an even they say I never attended. I was at the event while my card was being charged so they said they would refund me but never did. There whole setup is all a scam. Everyone be careful they are very convincing

• Review fromAle A

  Date: 12/29/2023

  1 star
  A complete Scam. I have now paid $199 and $204 to the hotel. And their fraudulent ad, said they are the cheapest in ********************** ad says Dont overpay for a Hotel in *********. Save your $$$ and book with ** It says $99. It says nothing about any sales presentation for three hours. Following the booking, I received 12 emails that I need to attend a sales presentation offsite . I was traveling with an elderly person and could not leave them for that long . I chatted them, and they said the fine print had transportation to and from the presentation. I looked at the fine print. It said you get a $50 **** gift card, you get travel to and from the presentation. IT did not specify what type of presentation and certainly not a sales presentation for three hours. They told me I need to call a number. I called the number. I told them I need a refund from a purchase that was made 6 hours earlier. The lady who answered said she could exchange that deal for a deal with no gift certificate and no sales presentation and the room rate would be $100 instead of $99.Not once did she say the charge will now be $199 total but instead, the rate is now $100. the invoice. It is only natural that any company that wants to charge extra would do something like Total Charge $199 Credit ( paid) $99 Remaining $100.This would have been clear and I would have refused it. They did not do that and instead sent a deal for $100 that I Signed. They do not have a single document showing the amount $199 charged to be charged the room. I arrived at the hotel and I had to pay an additional resort fee. Nest day, I see that VacationOffer charged me the additional $100 to the $99. I called them and they said they tried to cancel but the hotel would not let them. I told them my conversation was with them not the hotel. I have now paid $199 and $204 to the hotel. And their fraudulent ad, said they are the cheapest in *********.

• Review fromCassie D

  Date: 12/25/2023

  1 star
  Went through vacationoffer.com to purchase a vacation for me and my husbands wedding anniversary. I was sent an email saying that they couldnt confirm my reservation. Yet they took $293 out of my account. I emailed help desk to have the funds cancelled but no response. I filed a dispute with my bank. I feel like I lost money for no reason and I never utilized their service. I feel such a crime should not go unpunished. Then to find that they have done the same thing to numerous other people. This is unacceptable. They are not even BBB accredited. Very disappointed.

• Review fromSierra M

  Date: 11/22/2023

  1 star
  This company is a scam! They charged my card $169.00 without authorization, I did not confirm the booking or the reservation and I did not utilize their services!

• Review fromJason J

  Date: 09/27/2023

  1 star
  Terrible business. Made initial reservation, received email to finish reservation. saw I was required to attend a presentation, tried to call to cancel, bit had to wait to the next morning. Spoke with a person and they told me to read the fine writing and no to a refund even though I didn't finish the reservation.BUYER BEWARE -10 STARS