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Business Profile

Customer Relationship Management

Total Client Connect

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Karen G.

    Date: 11/08/2022

    Karen G.

    Date: 11/08/2022

    This was a joke from the beginning. The ad said by three, get two free. When I saw what they charged my debit card, I wasn't happy. They had charged $39.95 for all 5 bottles. There was nothing free. I called CS to see what I could do. They told me to send the remaining bottles back, (4) and would have to wait 60 days from the date they were ordered. I did wait, got a return authorization number and sent it back. I did see $124.10 in my account and I asked why it was that amount. They charge $8.95 for a restocking fee for each bottle. It still didn't add up, and then did not go thru my bank. So I got back nothing.But that was not the end. I received another order and this was a scheduled order that I had signed up for. This order was not even opened. They told me to wait the 60 days again, get an authorization number and sent it back, which I did. So now they took the $124.10 and used this for the second order, and added $31 to that. Again, it went into the bank and three days later it was gone. I have not received one ***** back from them.Please help me and all of the other complainents.Thank you. ************

    Total Client Connect

    Date: 12/07/2022

    Hi *****, We are sorry to hear that you were not satisfied with your experience with our company. I will reach out to you directly to see how we can resolve this issue.

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