Complaints

This profile includes complaints for Knight Adjustment Bureau's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Knight Adjustment Bureau has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Knight Adjustment Bureau

  5525 S 900 E Ste 215 Holladay Cottonwood, UT 84117-3500

  
• 

  Knight Adjustment Bureau

  5525 S 900 E Ste 215 Salt Lake Cty, UT 84117-3500

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/30/2024

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My obligations do not extend to the purported indebtedness associated with KNIGHT ADJ.In alignment with the stipulations of the Uniform Commercial Code, I am bereft of any contractual ties to the collection entity KNIGHT ADJ. ************* they have yet to furnish me with the foundational contract that ostensibly substantiates my indebtedness to them. The absence of comprehensive ledger accounting further undermines the veracity of their claims.

  

  Business Response

  Date: 04/09/2024

  Knight Adjustment Bureau (KAB) is a third-party collection agency that is assigned accounts from a variety of clients. *** was assigned the account on the complaint from their client with the name on the complainant listed as the consumer. The consumer was served legal papers, with a copy of the original contract, on December 15, 2023 and judgment was granted to KAB on February 7, 2024. If the consumer has any other questions, they can contact KAB at ************ or toll free at ************.

  Customer Answer

  Date: 04/09/2024

   
  Complaint: 21507398
  
  I am rejecting this response because:
  I never signed a contract to do business with knight adjustment bureau. And if I did I will need a copy of that contract as well as I will need a full forensic audit on the account showing all payment history where it came from where it went proof that I received any goods or money from the alleged account. I will also need the status of the account before ******************** bought the supposed debt. And I will need all of this sent to me through the ************* postal service. 
  Sincerely,
  
  *************************

  

  Business Response

  Date: 04/15/2024

  Knight Adjustment Bureau (KAB) will send the consumer a copy of the summons and complaint, proof of service and default judgment to the consumer at the address listed on this complaint. The consumer will need to dispute anything further with the courts or they can contact KAB with any questions at ************ or toll free at ************.

  Customer Answer

  Date: 04/16/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

• Initial Complaint

  Date:01/29/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm not liable for this debt with knight adjustment bureau. I do not have a contract with knight adjustment bureau. They did not provide me with the original contact, as requested.

  

  Business Response

  Date: 02/05/2024

  Knight Adjustment Bureau (KAB) is a third-party collection agency that is assigned accounts from a variety of clients. *** was assigned the account on the complaint with the name on the complainant listed as the consumer. A request has been made to the client for all the documentation so it can be sent to the consumer at the address listed on the complaint. If the consumer has any other questions, they can contact KAB at ************ or toll free at ************.

• Initial Complaint

  Date:01/11/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Im not liable for this debt I do not have a contract with the collection agency they did not provide me with original contract as requested.

  

  Business Response

  Date: 01/16/2024

  Upon review of the BBB complaint,we have found a few accounts listed under the name of *****************************. However,not information was provided so we cannot determine which, if any, belongs to the consumer.  Therefore,  we cannot provide the information requested.If the consumer would like to discuss this further, please contact us at ************ or ************ or provide more information, such as social security number, account number, or date of birth so the account can be verified.

  Customer Answer

  Date: 01/16/2024

  I DEMAND THIS BE REMOVED FROM MY CREDIT REPORT IMMEDIATELY.
  Dispute amount $2,963.00

  *************************************;

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  Date:12/24/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with Mountain ********************* I do not have a contract with Knight Adjustment Bureau, they did not provide me with the original contract as i requested

  

  Business Response

  Date: 12/27/2023

  Knight Adjustment Bureau (KAB) is a third-party collection agency that is assigned accounts from a variety of clients. *** was assigned the account on the complaint from Mountain ******************** with the name on the complainant listed as the consumer. KAB has a legal judgment against the consumer, however, the paperwork will be sent to the address on this complaint. If the consumer has any other questions, they can contact KAB at ************ or toll free at ************.

  Customer Answer

  Date: 12/28/2023

   
  Complaint: 21053102
  
  I am rejecting this response because:
  
  Sincerely,
  
  *******************************

  I do not have a contract with knight adjustment bureau. They did not provide me with the original contract as requested.

  The resolution must be a correction to my credit report, I demand this account with ******************** be removed from my credit report.

  Thank you

  

  Business Response

  Date: 12/29/2023

  Knight Adjustment Bureau is a third-party collection agency, collecting accounts on assignement and does not have a contract with the consumer, instead the contract is with the company who sent the account to ********************** for collections. Paperwork has been sent to the consumer. Any other questions or concerns can be addressed by calling into our office at ************.

  Customer Answer

  Date: 01/02/2024

   
  Complaint: 21053102
  
  I am rejecting this response because:
  
  Sincerely,
  
  *******************************

  So you just admitted you do not have a contract with me, your contract with this company has nothing to do with me and I am not liable for the debt. Like I have said the last 2 messages;

  I am not liable for this debt , I do not have a contract with Knight Adjustment Bureau. They did not provide me with the original contract as i requested and have now admitted they dont have one. Please make the correction to my credit report, I demand this account be removed from my credit report.

  Thank you.

• Initial Complaint

  Date:09/26/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with Knight Adjustment Bureau. I do not have a contract with the Knight Adjustment Bureau, they did not provide me with the original contract as requested.

  

  Business Response

  Date: 09/27/2023

  Knight Adjustment Bureau (KAB) is a third-party collection agency that is assigned accounts from a variety of clients. *** was assigned the account on the complaint from our client with the name on the complainant listed as the consumer. A request has been made to the client for all the documentation so it can be sent to the consumer at the address listed in the account. If the consumer has any other questions, they can contact KAB at ************ or toll free at ************.

• Initial Complaint

  Date:09/22/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Knight Adjustment is reporting a debt on my credit file that I do not owe. I recently checked my credit and noticed this debt on my credit file, I called Immediately and paid the debt off. Knight Adjustment continues to report and update on a monthly basis with inaccurate information. I would like Knight Adjustment to remove/fix this debt on my credit. This debt is not owed.

  

  Business Response

  Date: 09/26/2023

  Knight Adjustment Bureau (KAB) is a third-party collection agency that is assigned accounts from a variety of clients. *** was assigned the account on the complaint from Mountain ******************** with the name on the complainant listed as the consumer. The consumer started making payments on the account in January of 2021 and paid the account off in full in January of 2023. The account was reported to the credit bureaus as paid in full in February 2023 and March 2023 as requested by the credit bureaus. If the consumer has any other questions, they can contact KAB at ************ or toll free at ************.

• Initial Complaint

  Date:09/15/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with mountain America credit union i do not have a contract with knight adjustment bureau they did not provide me with the original contract as I requested

  

  Business Response

  Date: 09/20/2023

  Knight Adjustment Bureau (KAB) is a third-party collection agency that is assigned accounts from a variety of clients. *** was assigned the account on the complaint from Mountain ********************* with the name on the complainant listed as the consumer. A request has been made to the client for all the documentation so it can be sent to the consumer at the address listed on the complaint. If the consumer has any other questions, they can contact KAB at ************ or toll free at ************.

• Initial Complaint

  Date:09/13/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm not liable for this debt with ***************, I do not have a contract with Knight Adjustments Bureau.

  

  Business Response

  Date: 09/15/2023

  Knight Adjustment Bureau (KAB) is a third-party collection agency, collecting on behalf of a variety of clients on an assignment basis. *** was assigned the account in question and started collections on behalf of *****************. The consumer paid the account in full and is no longer responsible for any amounts to *****************. *** reported the account as paid to the credit bureaus. If the consumer has any other questions, they can contact KAB at ************ or toll free at ************.

• Initial Complaint

  Date:07/13/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company mentioned is in violation of my consumer rights by credit reporting an account with wrong address, Wrong information that I dont acknowledge I never made any kind of business with them I never signed any contract with them please have them validate this account investigate this issue correct and delete this account that is affecting future business with futures creditors.

  

  Business Response

  Date: 07/14/2023

  Knight Adjustment Bureau (KAB) is a third-party collection agency that collects on accounts assigned by the client.KAB report accounts as collection accounts on the credit report with the original creditor listed. KAB reports on the credit as a collection agency account with the original creditor listed as such. Because of these guidelines,KAB does not remove accounts from any of these reporting agencies. *** was assigned the account in question on August 14, 2019. KAB sent the consumer a letter about the account and waiting a reasonable time to receive a notice of undeliverability before reporting to the credit agencies. The consumer was spoken to on the phone, and therefore it was assumed they knew about the account. If the consumer has any other questions or concerns, they may contact Knight Adjustment Bureau at ************ or ************.

  Customer Answer

  Date: 07/17/2023

   
  Complaint: 20315349
  
  I am rejecting this response because:i never spoke with this collection agency I never gave this kab any authorization verbal o written of any kind for them to be reporting and what you doing is violation of my consumer rights by double reporting and charging for an original account that is been charged off and by the way I never received a **** from this charge off account how many times or how many creditors are going to keep charging on this account that is charged off.
  
  Sincerely,
  
  *************

  

  Business Response

  Date: 07/18/2023

  If the consumer has any other questions or concerns, they may contact Knight Adjustment Bureau at ************ or ************.

  Customer Answer

  Date: 07/22/2023

   
  Complaint: 20315349
  
  I am rejecting this response because:
  KAB will need to provide proof that I owe the debt and that they are the proper people to get paid, and the balance is correct. 
  
  Sincerely,
  
  *************

  

  Business Response

  Date: 07/25/2023

  The paperwork will be mailed to the consumer at the address on this complaint.

• Initial Complaint

  Date:06/23/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with PRESTIGE MOTORS and ********************* . I do not have a contract with Knight Adjustment Bureau, they did not provide me with the original contract as I requested.

  

  Business Response

  Date: 06/23/2023

  Upon review of the BBB complaint,we have found several accounts that have the name of ***********************. However,none of the other information matches so we cannot determine that it belongs to the consumer.  When looked up by the phone number and address, no account belonged to the name of the consumer,therefore, we cannot provide the information. If the consumer would like to discuss this further, please contact us at ************ or ************ or provide more information, such as social security number, account number, or date of birth so the account can be verified.