Reviews
This profile includes reviews for Torro, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 59 Customer Reviews
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Review fromjoe w
Date: 01/13/2025
5 starsjoe w
Date: 01/13/2025
really helpful throughout the process, can't recommend enough. Thanks again!
Torro, LLC
Date: 01/17/2025
Thanks for the 5 star review! We're always thrilled to see our clients receiver the funding they need to succeed!Review fromCrystal F
Date: 01/08/2025
5 starsCrystal F
Date: 01/08/2025
****** has been helping my business and I for quite sometime now. He always listens to my needs, understands the way that I plan, and helps me to better my own business with each transaction. I very much appreciate his input, and know that he definitely ALWAYS has the best interests of my business and even myself personally in mind when we discuss any of my options. I value very much the work that **** does for me.Torro, LLC
Date: 01/17/2025
Thank you for the kind review, ****** will be so ecstatic to hear your experience with him was so worth while! We hope you'll use Torro for all future business funding!Review fromTyler H
Date: 12/30/2024
5 starsTyler H
Date: 12/30/2024
Gauge ******** was the best! I am a new business and he still gave me options despite that. Very knowledgeable and helpful!Torro, LLC
Date: 01/17/2025
Gauge is one of our hardest working agents here at Torro! He will be happy to help with any other future business funding needs!Review fromDoug P
Date: 12/06/2024
5 stars******* was great. Professional and honest. Highly recommended!! He really helped me out !!Review fromSasha R
Date: 12/02/2024
5 starsSasha R
Date: 12/02/2024
I exhausted several avenues before this one arose. I interacted with another company and they were great. That company introduced me to **** ****** at Torro Funding. Running a small business with lots of overhead, but scaling, and therefore the need for more with no available capital left me feeling a bit unnerved, overwhelmed, and even a bit hopeless. Throughout the process, **** and his team made me feel heard, understood, and frankly, hopeful again. He was incredibly communicative, patient, and supportive. He saw me through the entire process and beyond. I 100% recommend reaching out to **** at Torro, even if you have certain trepidations about connecting with a lending platform. If you're considering it, it is likely because there is some need, and I feel like he and team are genuinely there to help. I read a few other reviews complaining about their application and 10% fee. I fully understand how it feels to have that debt added on to lacking and/or needing funds. I get it! They are a business at the end of the day. It is illogical to think a lending company would do this for free. They put their funds up at a risk. It is up to persons accepting this help to manage those fees and navigate their loan effectively and ***, be grateful for the help. After all, CC fees are much higher and they find you cards with months of 0% APRs for a certain amount of months. Again, on the lendee to figure out how best to use those funds and repay before intro interests skyrocket... this option buys you immediate funds and breathing room... up to YOU to manage it.Torro, LLC
Date: 01/17/2025
Thank you for such a positive review! We at Torro value each and every one of our clients and strive to get as much funding as possible to see their business grow and succeed. **** will be thrilled to know your experience was so highly recommended!Review fromNicholas A
Date: 11/27/2024
1 starNicholas A
Date: 11/27/2024
They said they were monthly payments then found out they took money out daily. We settled debt in 2022 and no they came after me again and froze my bank account with new attorney. I was never severed paperwork. Would never use or recommend ever.Torro, LLC
Date: 12/02/2024
We're sorry to hear your experience was less than satisfactory, after reviewing your file we can confirm our team did properly communicate to you that the contract does consist of daily transactions until paid in full. Our billing team has been attempting to communicate with you on a payment plan since the payment default in 2019 with very little response. We are happy to come to an agreement on a repayment plan, please contact us at ************Review fromCatherine S
Date: 11/14/2024
5 starsCatherine S
Date: 11/14/2024
**** ****** at Torro helped me so ************** stuff is challenging for me, but he explained everything and responded quickly whenever I reached out with a question.I'm very happy with the serv ice I received from **** and Torro.Torro, LLC
Date: 12/02/2024
Thank you for the 5 star review! Here at Torro, we strive to assist all business owners in getting the capital they need to succeed!Review fromJo L
Date: 11/13/2024
1 starJo L
Date: 11/13/2024
My experience with Torro, LLC raised significant red flags about their professionalism, transparency, & handling of client interactions. I encountered an eager push for my personal identifying information, coupled with reluctance to disclose critical details about their business operations, such as their physical location or company partnerships. This imbalance between data *********************** fostered immediate distrust.The inconsistencies in the information provided by their "Fundologist" team were glaring. Each representative I spoke to gave conflicting details about their approval process, revealing either a lack of adequate training or systemic disorganization. When I sought to clarify this process, I found myself stonewalled by agents who seemed unprepared or unwilling to answer fundamental questions, leading to an uncomfortable & opaque experience.Trust-building, a key step in any client-provider relationship, was notably absent. Before establishing rapport or addressing my inquiries, they pushed for a commitment. My attempts to voice concerns about data security, especially regarding their suggestion to send credit information via email, were met with dismissive attitudes. The team failed to offer a secure alternative such as an encrypted link or platform, reflecting poorly on their commitment to client ***************** standards for data protection, violating federal guidelines.Attempts to escalate my concerns to a manager were met with resistance. When a manager eventually engaged with me, the conversation veered into dismissiveness & gaslighting. Instead of acknowledging my issues, the manager defended the agents shortcomings, claiming that it wasnt their job to address those questions. This response further eroded trust. At one point, a call was abruptly ended when I expressed dissatisfaction, exemplifying their unwillingness to address a well-informed client.Torro, LLC
Date: 11/20/2024
Hello, We're sorry your experience was less than satisfactory, however after reviewing your file our management team was never able to get a hold of you. So we're a bit confused for the one star review as you were not interested in moving forward with our funding process. The process does require submitting personal information as does all financial institutions and we can assure all private information is protected. We're happy to discuss this more with you to come to a conclusion, please contact us at ************ or ***********************************Review fromRichard A
Date: 11/07/2024
1 starSo I'll tell you about Torro funding and what they're about. It's a SCAM! They get you credit cards for whatever amount they can, THEN as a form of extortion, they tell you they not only want a bank fee of 399 dollars, but also TEN PERCENT of whatever the amount of the credit lines come to. In other words, yes they got me credit lines totaling 37, 500, but then threaten you that you're liable to hand over ten percent in order to liquidate the funds. I could have done this MYSELF but since they feel they did the leg work, they now feel they are entitled to your money as well?! I'd like to say something WORSE about them right now but I'm too much of a gentleman! Stand clear of these scammers!!!!Review fromNeda M
Date: 10/18/2024
1 starIm filing this review with the BBB to formally warn other small business owners about the deceitful and unethical practices of Torro LLC. After being directed to them by Platform Funding, I was misled into believing they could provide me with $100,000 to consolidate my business loans. Instead, I was offered $18,000 with a high processing fee, and their repayment terms were completely different from what we had agreed upon.Shortly after going through Torros verification process, my business bank account was compromised. Someone attempted to change key details and controls on the account, exposing it to fraud. Despite raising these serious concerns, Torros team, particularly a representative named *****, responded in an unprofessional and disrespectful manner, refusing to take responsibility for their part in the ********* make matters worse, Torro misrepresents their product as a future receivables purchase, when in reality, its nothing more than a predatory loan. Their practices are deceptive, and I strongly urge the BBB to investigate this companys conduct.I hope this review helps prevent others from facing the same issues.
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