Reviews
This profile includes reviews for Torro, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 59 Customer Reviews
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Review fromNick B
Date: 10/01/2024
5 stars****** is a professional. Working with the company was a breeze. They are honest, straightforward and clear about the process. They get results !Thanks again ******!!Only recommendations I have for improvement is to give this guy a raise and a promotion!Review fromRita B
Date: 09/19/2024
1 starTo be honest, I paid a lot of $$ for a service I could have done myself. I was looking to refi high interest ** debt to a lower rate. I let them talk me into more **s with into rates of 0% but what they didn't tell me till after I signed the contract, is that balance transfers would be at the non-intro rate which is about 26%. After the ** approvals came in, they then said for another 6% fee, they had a way to get around the transfer limitations, which is basically to pay the bill for the current debt with the new **. Seriously, do it yourself, you can apply for ** without the 10% fee. Additionally, the things they ask you to do are a bit shady. 1. I had to give my passwords, pins and security questions for my credit files so they could file disputes to have the file updated with most recent information. The goal was to raise the score as high as possible. -- you can do this yourself. 2. I had to give them my SSN and other PII so they could apply for **s -- you can do this yourself 3. They told me to tell the banks that I applied on my own and find use a 3rd party if the banked asked. -- Very odd asking you to lie to the bank where you are applying for credit. Strong Suggestion: Make sure you freeze your credit reports and update all your passwords and security questions if you have used this service! Bottom line, I paid a lot of money for something I simply could have done on my own without disclosing my PII. I could have avoided unnecessary hits to my credit reports and would have got what I had asked for which was a loan to refi existing ** debt... Which I still will need to do. Don't fall for this trap.Review fromAlex D
Date: 07/18/2024
5 starsI was in a tough place financially during my business startup when my main company truck needed $10,000 in repairs. Torro help me secure the funding I needed at a 0% rate.Just being honest things didn't initially go the way I wanted them to but the team I worked with rendered services to me in a personal way that met me where I was and for that I'm thankful.Shoutout to ******************************Review fromErica B
Date: 06/11/2024
1 starErica B
Date: 06/11/2024
Our Company was in a hardship and our payments were lowered to an amount we were able to afford. My husband spoke w/ ****** who informed him to send our current statements. As you are required to do, don't let me forget that. Our sales are back up due to caterings and we are both working 70+ hours a week and I went back to work full time. Since the taking of this loan we have had to sell rentals, and our other location, these were all refinanced that being said, no money was made, we now have 3 mortgages with no profit or rent coming in from the location we were forced to sell. Anyone in the Restaurant Business knows the expenses are awful.Every Vendor and Company we work with is helping so that we can make payments that are affordable and keep going. NOT THIS ONE. We finally paid all the interest off and are now into the principal of the $17k loan, " you doubled your sales" yes to cover ALL expenses we are working like crazy triple booking 7 days a week. We have not missed one payment all payments that were scheduled went through.Tread carefully with this Company they take advantage of businesses that are struggling or cannot get funding with decent interest rates and have no other options due to various reasons.This company charges shark interest and will not work with you unless it benefits them and their pockets.They ensure they remind you of the decision you made and all the various fees and details and want to jump to *** instead of taking a smaller payment. Changes happen in small business at a whim and as the lender you also know the risk of lending and what can happen. I can absolutely see when someone states I am NEVER PAYING you, but that was not the case, asking for smaller payment is not that.I would recommend if you absolutely need an MCA and you look into Expansion or Headway. They are understanding and will accommodate you the best they can.
Torro, LLC
Date: 06/14/2024
Hi *****, we're sorry to see the one star review. When you requested to be put on a lower payment, we informed you it could only be temporary as it was not the amount that was agreed upon in your contract. Once the temporary lower payment was expired, our agents worked with you to get back on your contracted payment amount to avoid any more fees. Per your signed contract, if you stop payment legal action will be taken. We are happy to work with people during tough times, but unfortunately there is not much our billing team can do once the contract is broken. Ultimately, our goal is to help secure the funding you need to see your business succeed!Review fromBre C
Date: 02/27/2024
5 starsThey made it super easy process for me to get the funding Ive been needing to expand my business.Review fromLevi M
Date: 02/22/2024
5 stars******* and Torro have been professional, fast and easy to work with. 10 out 10 Communication is top notch from the start, they answer back in a very timely manner.Review fromGumaro O
Date: 01/31/2024
5 starsWould recommend easy to work with....******* is amazing and very knowledgeable. 10/10Review fromPAUL C
Date: 01/31/2024
5 starsThank you, *******************, and the entire Torro team for your help and assistance throughout the entire process. For your constant interaction and answering all my questions. Thank you so much.************Review fromSasha V
Date: 01/27/2024
5 stars******* was super helpful! Looking forward to getting our business started with his help in the near future.Review fromAnonymous G
Date: 01/27/2024
5 stars*************************** is God sent & is a great addition to your company.
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