Reviews

This profile includes reviews for Young Automotive Group's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Young Automotive Group has 33 locations, listed below.

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  Young Automotive Group

  645 N Main St Layton, UT 84041-2230

  
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  Young Automotive Group

  PO Box 684 Layton, UT 84041-0684

  
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  Young Automotive Group

  570 E 525 N Morgan, UT 84050-9871

  
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  Young Automotive Group

  501 W 600 N Layton, UT 84041

  
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  Young Automotive Group

  1855 N Main St Logan, UT 84341-1704

  

Review Details

• Review fromRandy J

  Date: 06/25/2025

  1 star
  My wife and I recently stopped by Young GMC in ****************** looking for a 2021 GMC Yukon what seemed to be an all day event we finally got our car I talked to an employee outside he told me he knew of the previous owners and said what a well maintained vehicle it was so when I left there I was feeling very good we made the rite choice . We live 3 hrs away, the next day went to the *** to register our new vehicle and to my surprise I found out it had a salvaged title witch no one at the dealership told me about nor did they give a car fax on the vehicle. Blood boiling called the dealership told voice my anger the said they would look into it after a day of on phone calls the general manager called and informed me that they would make it rite . Waited all weekend no response.Finally on Monday I called the general manager again and he in turn called someone at the dealership to call me I asked him if they had a plan on how to resolve the problem. By this time my temporary registration is due to expire so I drove the 3 hrs back to the dealership when I got there they still had no plan and wanted me to wait there for who knows how long while they tried to find a replacement vehicle to my liking. I got my trade in back & left their salvaged Yukon. I would not buy a car there even if it was the last dealership on earth.

• Review fromShannon M

  Date: 06/19/2025

  4 stars
  Almost 2 months ago I was going to purchase a vehicle from Young ***** Missoula but on the way home I changed my mind. I never drove the car off the lot. Never took possession of it so I'm out $500 and no car. I had left the car in ******** for them to fix a few things. The windshield was busted, the change oil light was on, the ** didn't work. Just a lot of things going on but it was me and my daughter around a bunch on men and even though she was trying to act so big and tough we both still felt pressured. They had even talked me into writing a positive review to try to win something. Or to get entered into a drawing. I filed a dispute with my bank to try to get my money back as well but they still refuse to give me back my $500. And arguing with my bank. As a Gold Star Wife who now live's off of what I receive from the VA every month, and we all know it's not a lot, please just give me my big ol $500 back. I know it's not going to break your bank, but it's about to break mine. People change their minds about buying cars all the time. I just want to be able to get my money back to buy a car with **. That's all. I'm sorry I changed my mind about your busted up car.

• Review fromEddie O

  Date: 06/10/2025

  1 star
  We purchased a vehicle, and the finance manager messed up the paperwork. Now the dealership won't call us back and we are out $10,000!

• Review fromjon n

  Date: 12/12/2024

  1 star
  Bought a car cash from YOUNG BUICK **C on October 15th. They were polite and helpful in the beginning. Upon closing documents many out of state questions in regards to titling etc were answered with certainty although they had no clue what they were talking about. In fact extra fees ($850)were collected and paid for titling which they clearly don't do out of ********** I am 8 weeks later with NO TITLE TO REGISTER VEHICLE still. I have called every person on the staff including most mangers for associated departments. Some I have left multiple voice messages and NO ONE HAS CALLED ME BACK except the salesman who sold me the vehicle asking for a referral. I tried to get in touch with the ** **** ****** but his VMail was full and he is never in the office. I am forced to take legal action in the next week. My moving permit is about to expire and I cannot get an appointment in the *** because i have pushed it back too many times. Basically I will have to pay late fees if they by the ***** of God send me a title. I dont know why they conduct business like this.

• Review fromDeane W

  Date: 12/03/2024

  1 star
  My wife and I took our Outback in to You g ****** in ***** to simply have them look at the starter since we had it tested elsewhere and they said it was failing and to take it to a service to double check. This ***** location had the earliest appointment . Took it in at 9 am and 5 hours later they come back with thousands of dollars of recommendations unrelated to the starter and absolutely no mention of the starter. Tried calling for clarification and everyone is with customers and the ********************** manager is in meetings. ****** learned coming to this location.

• Review fromBobbi M

  Date: 11/13/2024

  1 star
  This dealership is very unethical and crooked as hell!!They have no remorse of taking ******** from a working family. The truck broke down 20 miles out the door and they just said not covered under warranty. That is alot of money for our family. We went to see a lawyer and that is one thing they do well. cover their fraudulent dealings with paper work. For instance sticker on the vehicle over rides everything else. So you buy a warranty but the windows sticker states as is. You just spent money on a warranty that will not cover anything. That statement is in your warranty you bought in fine print.That is straight up fraud. I feel sorry for the family that really needed the car to get to work. They should be ashamed of what they are doing. Imagine how many have not put a review up. Very poor business practices.If I could only give a 1/8 of a star I would.

• Review fromDiana M

  Date: 09/02/2024

  1 star
  A couple of weeks ago, my husband traded in our two vehicles for one very big truck. Not realizing that I couldn't get into the truck due to certain medical conditions, he called them less than 24 hours later and the truck had not been driven yet. He explained the situation and asked if he could undo the trade. He was told absolutely not! Trying to talk to the manager proved fruitless. We were told that the manager does not deal with phone calls to customers.I now realize that **** has no buyers remorse but each company can do so if they choose to. To me it makes sense. Take care of your customers and they take care of you. I will never again be doing business with Young **** and will do my best to let others know of how they take advantage of people and especially seniors! I am positive that if the owner's grandparents were in the same situation, they would work with them and not against them.

• Review fromAPOLLONIA B

  Date: 08/30/2024

  1 star
  THE WORST COMPANY TO BUY A VEHICLE FROM!!!! the first red flag should have been when they demanded to pay a $1000.00 "non-refundable" deposit while we were just going through the prequalifying process. Then we were thrown all of these extra "add-on's", lied to about the Lojack tracker, as well other bogus fees". by the time we went to sign the docs, they had added nearly $7000.00 more to our loan!!!! HORRIBLE HORRIBLE EXPERIENCE!!! we literally had to fight with the guy to get all the additional fees off. fast forward 2 weeks later, the trucks AC unit went out and when we brought it back under the 3 month, ***** mile warranty coverage, they wouldn't honor it. ****WE JUST SPEND ALMOST $3*****.00 ON A TRUCK THAT THEY WOULDN'T FIX**** they fought with us telling us we should have bought the extra coverage, and they refused to cover it. we had to take it to another company to have it looked at and because young didnt plug back in the compressor, it sent shards of metal through the whole system, and now we have to replace our whole AC unit!!! THIS IS THE WORST COMPANY.

• Review fromMichael P

  Date: 07/03/2024

  1 star
  Customers beware. We brought our Jeep Grand Cherokee in on May 17th for a recall item.(Mind you, we never had a single issue with our car prior to bringing it in) For the next 6 weeks, each week thereafter, we had to bring the car back because of a new issue. Fixed the issue. New issue. Fixed the issue, new issue. I got the feeling the mechanics created more problems while fixing the original issue - unintentional of course. Young was kind enough to give us a loaner car, (which we paid for several times over) but I would have preferred they fix the problem correctly the first time. From their emotionally void service advisors to their frustratingly slow diagnoses, there are dozens of more qualified auto mechanics in the valley. So customer beware. And if you still decide to patronize them. Dont say I didnt warn you.Update: 20 minutes after picking up my car, a warning light popped up, Service Four Wheel Drive System Seriously???Im not kidding folks. The Young Jeep Service Department is unbelievably incompetent.

• Review fromLawrence A

  Date: 04/30/2024

  1 star
  There was a recall on our car, we took it in, they supposedly fix the problem, with that the service department gave me a list of several things that were wrong with the car; one of which was change a rear brake light--cost $30.00.. This takes two minutes.We changed the light ourselves. I took the car too a dealer, none of the things Young service department said needed fixed needed anything; all was working properly.They cannot be trusted.