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Business Profile

Searchers of Records

USRealtyRecords.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

This business has 1 alert

Complaints

This profile includes complaints for USRealtyRecords.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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USRealtyRecords.com has 2 locations, listed below.

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    Customer Complaints Summary

    • 101 total complaints in the last 3 years.
    • 49 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/21/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business has charged me 19.95 for a second time on something that was supposed to be a one time purchase. These sites are getting out of hand with their charges and operating practices.

    • Initial Complaint

      Date:07/28/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am being billed for a service which I did not ask for.

    • Initial Complaint

      Date:07/13/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I uploaded the transaction details that USRealtyrecords gave my bank as proof that I agreed to a subscription since I filed a claim, and the bank resolved it in their favor which was a poor decision. I also uploaded my confirmation email the date is November 5, 2021 when I made my transaction with the company for only one report, NOT a subscription. (One of the photos shows the date). There is no mention of a subscription at all in my email. Come to find they have been charging me $19.95 for months without my knowledge. I never signed up for a subscription. This company has been extremely deceptive. The record they gave my bank, was a record of one of their fraudulent charges months later 05/22. They didn’t even provide the initial transaction from November. I’m livid that the bank did not consider that and even more livid that usrealtyrecords has been scamming me of my money for months. And I’m not the only one, yet their business continues. When I first emailed them to cancel my account, they said they might help me if I talked to them nicely. I cursed at them becuase I was rightfully upset for being scammed out of money I really need. And even if I was mean, it doesn’t give them the right to keep charging me! I had to cancel my card to make sure they couldn’t charge again. No refund.

    • Initial Complaint

      Date:07/09/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been charged a monthly fee from usreportsrealty.com without my knowledge since Feb 2022. It started $1.25 then $19.95 a month for nothing. I closed my debit card in May and found my new card was still being charged. I filed a complaint with my bank today.

    USRealtyRecords.com is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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