Reviews

Review Details

• Review fromPam P

  Date: 09/30/2022

  5 stars
  My daughter gifted me Cozy Earth pajamas 2 years ago. Since then, Ive bought many Cozy Earth Women's lounge wear items for gifts and yes, for myself. I decided to take a chance on the Queen size Bamboo Sheet set when the subscription offer appeared recently. I doubt I will ever sleep on any other brand of sheets. They arrived in a timely manner, the packaging is perfect for gift giving, and the sheets are soooooo soft. They feel silky but not slippery and they are slightly cooling. I absolutely love them. I think these Bamboo Sheet sets would be wonderful Christmas gifts for my adult children. Thank you Cozy Earth for making my life a little cozier.

• Review fromJerry B

  Date: 09/29/2022

  5 stars
  Products were exactly as destined and have performed to complete satisfaction. Will order again without anxiety.

• Review fromDorothy A

  Date: 08/27/2022

  1 star

  Dorothy A

  Date: 08/27/2022

  On 8/14 I ordered 1 Queen size Bamboo Sheet set. Package was scheduled to arrive 8/19. After some confusing shipping involving carrier changes I had to pick my package up at my post office. When they brought out. Package had come open due to poor packaging. No filler to keep the box from collapsing in. Postal worker advised that was how they received from *** that morning. Still unclear why it did not come directly to me. Once home, I removed from the box and thought it seemed pretty thin for Queen, but not being familiar with Bamboo. I assumed they were fine. Took bottom sheet out and realized it was too small. Tag was T inside. I then looked at the tag on their canvas bag they like to brag about and the size was twin. Called, but their customer service not in on weekends. Left message. Monday no return call. I called in the evening and advised rep what happened. I said I wanted a shipping label emailed to me to return because I wasnt paying for their mistake to return. She agreed, and emailed. I mailed Monday morning and received email Friday that it was received and my credit card would be credited back minus the **** to return. I have emailed their customer service but not expecting any positive outcome. I also left a 1 star review regarding the shipping condition and wrong item and they will not post on their website. I received three emails wanting me to confirm this was my review and acknowledged all 3. However, if you go to their review page, their is a 5 star review by ******************** the same day I submitted my 1 star. This is not my review. If they do not refund the shipping back to my credit card I will just turn to social media as I took pictures of how my package was received and pic of the twin label.
  

  Cozy Earth Holdings, Inc.

  Date: 09/02/2022

  Hi *******! I am sorry to hear about the trouble you have had with us! We want to make things right. We strive to make sure all of our customers have positive experiences with us. I will be reaching out to you to make things right.