Reviews

Review Details

• Review fromPatty D

  Date: 09/05/2023

  1 star
  Approached by door to door salesman in December 2020. We are senior citizens and the sales pitch sounded appealing: we would save on utility bills, and our panels would pay for themselves with tax rebates but we had to hurry because the credits would be expiring. The contract was put in my name (credit rating?). The total for the installation and panels was almost $50,000 for which we still owe over $48,000! The panels stopped producing in January of 2023. This company has defaulted on the contract, and therefore we are stuck with paying for panels that do not work! Our power bill has increased ($200 for 8/23) and the cost of panels has increased to $233. We were told that our tax rebates would be around $7,000 which could be applied to our loan. This has not NOT been the case. We feel totally conned, and to take advantage of anyone, much less seniors, is despicable. We contacted the loan company who gave us a list of solar companies in ************** who could "fix" our solar panels. We have reached out to one who is scheduled to look at them. Also, after finding out they were out of business, I researched and found out that there is a class action lawsuit against them in *********. The solar companies named in the complaint have been able to continue operating under new names through a doing business as filing after appearing to close. Bello Solar was one of these named.

• Review fromJennifer M.

  Date: 01/19/2023

  1 star
  Worst company ever to do business with, They were an issue from the beginning, signed up with them January 2020, panels were suppose to be done by March. After texting and calling , and after 3 times they scheduled to come do them, never came, no phone calls, wasted Saturdays . They were finally put up in June of 2020, and also when they delivered the panels they were left on the curb, called them to have them put in the back yard , they came a month later. The sales guy was a piece of work, telling me I was going to get rebates of ****** from my taxes , absolutely nothing . My bill from Duke energy was accordingly to them should be 30 dollars a month . that's totally wrong. My electric bill is over 150 a month, plus the monthly payment of the solar panels , panels ****** for both. Waste of money. My bill was cheaper than before i got the panels. They lied all the way around and now I'm stuck paying for panels I don't even want anymore because there useless . I tried to call them the other day left 2 messages just to see if my panels were working and no response of course and the number on ****** is not a working number. I had to call the finance people of my loan for these panels to get their number. WORST WORST COMPANY EVER!!!