Reviews
Customer Review Ratings
Average of 187 Customer Reviews
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Review fromAllen t
Date: 12/08/2022
5 starsAllen t
Date: 12/08/2022
**** at delta team tactical is awesome!!! He contacted me on my order and told me he would see to it himself and within an hour my package was shipped and he had me a tracking number. I cant say enough about delta team tactical and their awesome team, if you need tactical gear this is where to go hands down. I like them so much I think Im gonna start reviewing there tactical gear on *********
DeltaTeamTactical.com
Date: 12/09/2022
We appreciate you taking the time to reach out with your feedback. It was no problem getting your order found and shipped asap and we appreciate your patience. Things have gotten a bit crazy with the holidays approaching and we have been doing our best to keep up with multiple employees being out due to illness. If you get your video reviews going, we would love to have you share those with us as well. Thank you again for your business. Stay safe and have a great weekend!Review fromSgt P
Date: 12/03/2022
2 starsSgt P
Date: 12/03/2022
I originally gave a good review in anticipation of the rest of the transaction going smoothly. It's now been a week and after going through a fraud review due to my VPN I am no longer even getting a response to my questions. I already recieved conformation and my card has been charged. Im recievind no delivery conformation, or response to my question about a message stating my order is not complete. I would have purchased elsewhere if i knew i would get this kind of sloppy hassle. I now miss out on other cyber deals by going through this company. Very disappointed.DeltaTeamTactical.com
Date: 12/03/2022
We apologize for any confusion but the customer's order IS in fact processing. That email was sent as the customer still had additional items in their cart. That email is automatically sent out wen there are remaining items in the cart as a reminder to complete the order. We have emailed the customer with clarification on this situation. Thank you for reaching out and have a great day!Sgt P
Date: 12/11/2022
I did recieve the items. Communication is very important. They have apparently been inundated with orders and were doing the best they could. I recieved a response after i wrote my initial review. Everything is now cleared up and good. I would do business again. The items look to be of good quality and shipping was faster than Amazon lately. Thank you.Review fromBen S
Date: 11/28/2022
4 starsBen S
Date: 11/28/2022
Even though it wasn't made obvious on the website that the advertised item I wanted to buy apparently will not ship to my state, ************ proved helpful, responsive, and timely via email. I appreciate ****'s customer service, and hope that ********************** takes more care in the future to specify explicitly on the product page or at the time of order when they refuse to ship advertised merchandise to someone living in a despicable state with draconian, unconstitutional laws so they never even try to order. That would be great.DeltaTeamTactical.com
Date: 11/30/2022
We appreciate you reaching out with your feedback. Although the restricted item/state information is clearly listed on our restricted item page, we have also added that information to the listings as well. Thank you for your understanding and have a great day!Review fromJose M
Date: 11/18/2022
5 starsJose M
Date: 11/18/2022
Delta tactical was quick to respond to my email and fix the situation. Most Definitely on top of their game.DeltaTeamTactical.com
Date: 11/30/2022
We appreciate you reaching out to leave your feedback. Thank you so much for your assistance with that address info so we could get the shipping info edited for you as quickly as possible to avoid any possible delays. We sincerely appreciate your business and hope to have you back again soon. Stay safe and have a great day!DeltaTeamTactical.com
Date: 11/30/2022
We appreciate you reaching out to leave your feedback. Thank you so much for your assistance with that address info so we could get the shipping info edited for you as quickly as possible to avoid any possible delays. We sincerely appreciate your business and hope to have you back again soon. Stay safe and have a great day!Review fromDevin W
Date: 11/01/2022
1 starDevin W
Date: 11/01/2022
Absolutely the Last time I order anything from Delta Team Tactical. Fact.DeltaTeamTactical.com
Date: 11/01/2022
Thank you for reaching out to leave your feedback! It looks like the non serialized portion of the customer's order shipped the same day the order was placed. We are currently waiting on a response from the customer's *** in order to get their serialized lower shipped. With the lowers, we cannot process/ship the order until this information is received and verified. We have done all we can to get the order shipped but we cannot until the *** information is provided so we can transfer the product to them. Stay safe and have a great day!DeltaTeamTactical.com
Date: 11/01/2022
We reached out again to the customer to acquire their *** info as it was not input at checkout by the customer at all. They became pretty upset and requested a cancellation and a refund which we processesd immediately. Our *** manager reached out with more info to explain to the customer how the *** process works for future reference. Thank you again and have a great day!Review fromKeith F
Date: 10/20/2022
1 starKeith F
Date: 10/20/2022
I have been a good customer at ********************** for the past 6 year and the last thing I would have expected was the worst customer service! I recently received an order from them that was missing an expensive part. So I contacted them about the item and they said they have pictures that prove the part was shipped. When I requested to see "the proof", they essentially said it wasn't their problem. Really?DeltaTeamTactical.com
Date: 10/20/2022
We appreciate you reaching out to leave your feedback. We checked the camera footage and the warehouse manager has confirmed that all 3 triggers on the order made it into the package prior to shipment. It looks like the customer waived the ***** package protection and in doing so agreed to the following terms: "By deselecting Route, Delta Team Tactical is not liable for lost, damaged, or stolen items." Once we receive the required pictures. per our terms and conditions, of the packaging that the order was received in, we are more than happy to assist the customer in filing a **** claim for the missing item. We are working to get a clip of the camera footage for the customer as well if it is permitted by upper management. We will continue to follow up with the customer to ensure they are taken care of. Thank you again for reaching out and have a great day!DeltaTeamTactical.com
Date: 10/20/2022
After speaking with upper management, although we are ****% sure the 3rd trigger made it into the packaging, we are going to ship a replacement trigger today to get the customer taken care of. We would hate to lose a loyal customer over $100. In the future, we HIGHLY recommend purchasing the ***** package protection as this would have been covered by that insurance. Or the customer can order from our store front website and that way they can inspect the order upon pickup for any missing items, etc. We will keep in touch with the customer until we have tracking info for the replacement trigger. Thank you again and have a great day!Review fromJohn D.
Date: 10/12/2022
5 starsJohn D.
Date: 10/12/2022
The team here is so professional.. and by going the extra mile for their clients, adds a personal touch thats hard to find these days. So when I need parts or anything for a build, Delta Team Tactical is always my first stop!DeltaTeamTactical.com
Date: 10/13/2022
We appreciate you taking the time to reach out to leave your feedback. We are happy to hear that you received the customer service needed to ensure you had the correct items on your order. We sincerely appreciate your business and hope to have you back again soon. Stay safe and have a great day!Review fromKen D
Date: 10/06/2022
5 starsKen D
Date: 10/06/2022
Fantastic people! I had some assembly troubles and they walked me right through it. Thank you. ***DeltaTeamTactical.com
Date: 10/07/2022
We appreciate you reaching out to leave your feedback! We are very pleased to hear we were able to assist you in troubleshooting the issue with your build and that we were able to get that issue resolved. We are always more than happy to assist in any way we can. Stay safe and have a great day!Review fromManuel R
Date: 09/28/2022
5 starsManuel R
Date: 09/28/2022
I am a customer of several purchases and I am super satisfied with both the products acquired with the shipment and shipment thanks to the friend ***** who clarifies all the doubts, excellent company and excellent staff, the best upper completes here in Deltateamtactical, I will return soon for another purchase, thanksDeltaTeamTactical.com
Date: 09/29/2022
Thank you for taking the time to leave your feedback! We are very happy to hear that you were satisfied with your purchases. We greatly appreciate your business and hope to have you back again soon. Stay safe and have a great day!Review fromFrancisco T
Date: 09/27/2022
5 starsFrancisco T
Date: 09/27/2022
****************** Was extremely helpful! Answered all of my questions in a timely manner and was extremely professional. I will definitely be purchasing more from this company solely because of the service she provided and support. All around a great experience.DeltaTeamTactical.com
Date: 09/29/2022
We appreciate you taking the time to reach out with your feedback! We are very pleased to hear that you received the assistance you needed in a timely and professional manner. We are always more than happy to help in any way we can. We look forward to having you back again soon and hope you have a great day!
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