Reviews

Review Details

• Review fromPaul M

  Date: 11/06/2024

  1 star
  ERC Specialists misled us into thinking we qualified for the tax refund. After we received the checks, our accountant questioned whether or not we were qualified. I requested information from ERC Specialists several times concerning how they determined that we were qualified. They refused to give us any documentation, claiming it was proprietary information. Consequently, a third-party expert was consulted who determined that we were NOT qualified. We filed amended 941-X's and returned all of the money to the ***, including penalties/interest. ERC Specialists were made fully aware of this. However, over a year since the funds were returned, ERC Specialists are still trying to collect over $34,000 for their "service". Every few months they have a new representative dealing with our case who doesn't seem to know any of the history. Stay far away from this fraudulent company.

• Review fromAlbert Q

  Date: 08/09/2023

  1 star
  This company submitted my erc. I received the payment took it to my bank and deposited the check. While waiting for the check to clear my business account was closed due to the fact the bank is saying the check is fraudulent and uncollectible. I have been going back and forth with erc and the bank for weeks still know resolution. The bank is telling me that whatever bank erc is using told them the check is uncollectible and to return the check. Not to mention erc took out their portion. I want to know where is my funds and why is it so hard to get this issue rectified I keep getting passed around to different representative this is so unprofessional

  ERC Specialist

  Date: 08/10/2023

  We apologize for any inconvenience. Please reach out to us at ************** we would like to assist with this situation. Nevertheless, everything that happened with the check(s) is with two different third-parties your bank and a third-party escrow company. 
  
  ERC Specialists is willing to reach out to the escrow company to understand what happened with the issued checks. Once again please contact us for us to assist with this situation.

• Review fromKeith M

  Date: 06/22/2023

  1 star
  This Company is not Certified by the *** to Submit your ERC 941-x forms for your business credit.The *** has turned down our ERC submittal due to the fact that ERC Specialist is not a *** Certified Business!!!!

  ERC Specialist

  Date: 06/23/2023

  Dear ***************************,I am sincerely sorry for any inconvenience you experienced while engaging our services. At ERC Specialist, our commitment to excellent service delivery is paramount, and we are deeply committed to rectifying any issues you might encounter.I understand your concerns regarding the certification of our company to submit ERC 941-x forms. However, I want to clarify that we are indeed authorized to submit necessary documents to the *** on behalf of our clients.Recently, we had correspondence with the ****** of ************ Responsibility, an arm of the ************************* about the status of our Central Authorization File (CAF) Number. We have been confirmed to be in good standing and are authorized to submit Forms **** to the ***. You can find the details in the letter sent to ** by the *** dated June 13, 2023.Please be reassured that our CAF Number 0314-98680R is valid and in good standing. We are committed to ensuring all our services are in full compliance with the *** regulations.In addition, I will send a copy of this letter directly to your email address for your records. If you need any further clarification or have any questions, please do not hesitate to contact us directly. We appreciate your business and look forward to the opportunity to serve you better.Again, I apologize for the misunderstanding and any confusion it may have caused.Best Regards,*****************************