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Business Profile

Check Cashing Services

Check City

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Check Cashing Services.

Reviews

This profile includes reviews for Check City's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Check City has 43 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Check City

      2474 N University Ave Provo, UT 84604-3879

    • Check City

      15 S State St Orem, UT 84058-5417

    • Check City

      2311 E 3300 S Salt Lake City, UT 84109-2723

    • Check City

      5575 S Redwood Rd Taylorsville, UT 84123-5320

    • Check City

      3491 S Redwood Rd West Valley City, UT 84119-3403

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Sydney P

      Date: 09/02/2024

      Sydney P

      Date: 09/02/2024

      They had me submit sensitive documents to them just for them to deny me a loan. A complete waste of time.

      Check City

      Date: 06/03/2025

      Hello ******,Thank you for your feedback. We understand that applying for a loan can be a time-consuming and personal process, and were sorry to hear you were disappointed with the ********** part of our loan application process, we do require documentation to verify identity, income, and other qualifying factors in order to make an informed lending decision. While we strive to approve as many applicants as possible, not all applications meet our underwriting criteria. Please know that we do not take collecting sensitive information lightlyyour documents are handled securely and in compliance with applicable privacy and data protection regulations.We regret that we were unable to approve your application and apologize for any frustration this caused. If you have any questions about the decision or would like to reapply in the future, our team would be happy to assist.Thank you again for taking the time to share your concerns.Sincerely,******** ********* Compliance Officer

      Check City

      Date: 06/03/2025

      We acknowledge receipt of this customer review and confirm that we did have an interaction with the individual regarding a loan application. The customer voluntarily submitted documentation as part of our standard application process but ultimately did not meet our underwriting criteria.We can also confirm that this review was not incentivized in any way.Please let us know if you need any additional information.

    • Kristian J.

      Date: 09/07/2022

      Kristian J.

      Date: 09/07/2022

      The employees are rude, unprofessional, unknowledgeable, and give you such a hard time.I went into the branch to pay off my loan last week and got proof it was paid off too by signing a receipt. Then I get a call from a supervisor today yelling at me, interrupting me, being completely disrespectful and rude trying to explain that the employee in the branch was wrong advising me that my loan was paid off and demanding I make payments. What kind of scam is this predatory company trying to run !? This business and its employees should be looked into!

      Check City

      Date: 09/09/2022

      We would like to extend an apology for the negative experience you had at Check City. I am sure you were very frustrated and upset that we did not provide you with the level of customer service for which you are accustomed to receiving. Check City strives to always build positive relationships with all our customers. Your review has been escalated to our ****** corporate office. They will be contacting you to learn more about your experience at Check City and what we can do to help make things right.

      Check City

      Date: 06/03/2025

      We confirm that we did have an interaction with this customer regarding their loan account. The customer visited one of our branch locations to make a payment and later spoke with a supervisor by phone regarding the loan status.This review was not incentivized in any way, and we have already responded to the customers concerns and escalated the matter to our Nevada corporate office for further follow-up.Please let us know if additional information is needed.Sincerely,******** *********

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