Reviews

This profile includes reviews for TaxHawk, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  TaxHawk, Inc.

  1366 E 1120 S Provo, UT 84606-6379

  
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  TaxHawk, Inc.

  PO Box 51048 Provo, UT 84605-1048

  

Review Details

• Review fromZe L

  Date: 03/26/2023

  5 stars
  I've been using FreeTaxUSA for many years. Sure, the service level is not quite as good as Turbotax, and it might not be able to auto-connect to your financial institutions to import all the tax files. However, you can save a lot compared to TurboTax especially if you've sold stocks, etc. You'd pay $140 for Turbotax Premier Fed+State (which is required to include stock trading). You would only pay $14.99 for the State Filing at FreeTaxUSA. That is $125 savings! Not everyone is going to like their service but they are not a scam.

• Review fromAmanda W

  Date: 03/21/2023

  1 star
  I have contacted this company multiple times and left chasing my own tail. My state tax return was disbursed February 16th it is now March 21st and my $1000 tax return is in their bank accounts in imaginary limbo and I'm unable to get in contact with anyone who has more information. The service they use to take fees from your funds has a horrible business rating and it's impossible to speak to a live person with TPG as well. The average American should not use freetaxusa because you will not see your money for the foreseeable future. I'm out $1,004 because these people cannot communicate with each other or the customers. $1,004 might not seem like a lot to other people but it's a whole paycheck to me.

• Review fromDemetriq E

  Date: 03/20/2023

  1 star
  They created a temp account to put my refund in and they lost my money I still didnt get my refund

• Review fromTonya R

  Date: 02/24/2023

  1 star
  I filed my taxes with FreeTaxUSA.After my information was processed. I reviewed that my bank account information is wrong. All the way wrong! I reached out to support and they told me to call my local state agency. Absolutely NO help at all!After calling my state treasury. I was told that I had to wait for the bank it was sent to, to send it bank and then a check will be mailed. I DONT EVEN TRUST THAT ANSWER! I am on disability and limited resources. This has caused severe issues at this point. In addition to reaching out to FreeTaxUSA after I called my local agency, I was told that I could pay to amend my filing. NOT SO FREE! I simply don't have the money to that! So basically THEY REROUTED MY MONEY! SCAMMERS

• Review fromRaymond B.

  Date: 02/23/2023

  1 star
  Free tax ****** and tpg stole my refunds state and federal said they tried to direct deposit into my account but my bank rejected it so I contacted my bank and they said that they have not rejected any direct deposits they are straight lying and thiefs nobody from Tpg will answer my messages emails and they dont answer their phone so I guess Im screwed thanks you scumbags

• Review fromCathy R

  Date: 02/07/2023

  1 star
  Since FreeTaxUSA did not inform me of tax laws, I have to pay a years worth of interest and penalties since I was unaware in the *****************, if you have to pay over$500 in state tax, you must do an estimated quarterly tax payment. So wrong on there part for not revealing this information

• Review fromMatthew R

  Date: 01/09/2023

  2 stars
  FreeTaxUSA clearly states multiple times that they will save your returns for 7 years and if you have an account you can access your saved returns. However, when you try to access your returns with a free file account, they say you cannot access prior year returns. It's incredibly misleading, basically a straight up lie to say users have access to prior year returns.