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Business Profile

Credit Repair Services

750 Credit Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Repair Services.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 17 total complaints in the last 3 years.
  • 17 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/08/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to formally request a refund for the services provided by 750 credit Group, as I have not seen any improvement in my credit score since enrolling in your program on 08/08/2024.

    I have followed all advice and steps provided by your team, including Despite these efforts, my credit score has not increased, contrary to the 4-6 month improvement timeline stated in your money-back guarantee. And they said have a warranty of 150 points in 90 days which was not full filled

    Per your guarantee, I am requesting a full refund for the amount paid. I have attached recent credit reports for verification and records of my correspondence with your team.

    Thank you for your attention to this matter. I look forward to a prompt resolution and appreciate your assistance.
  • Initial Complaint

    Date:10/07/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company lied about who they were and who they were associated with to get me to sign a contract. After finding out they lied I contacted the company to request my money back as they have done nothing that they said they could do. After contacting them several times requesting my money back they then charged my card for another $150 and refuse to refund. I’ve received notifications that this company is purely set up to not only scam people but to lie while doing it. I want my money back immediately
  • Initial Complaint

    Date:07/31/2024

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business provided nothing they offered only swapping my CCs for payment with no services done. with payment of 150 per mo. and another 29.99 for something that did not work where I can look at my credit in real-time, it provided nothing. The company said I could get refunded if not satisfied so I asked. . I checked my score on Credit Sememe and it had gone down by 90 points and they are still trying to use my card.
  • Initial Complaint

    Date:07/16/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A few months ago a solar salesman put me in contact with 750 Credit Group in order to bring my score up to qualify for financing. I called and agreed to a 90 day trial. I later discovered that they wrote letters to the credit bureau claiming fraud against my creditors. Not only this, but they failed to change my credit score. I tried to cancel multiple times, but they said I had to wait the 90 days. Finally at 90 days they gave me a run around saying they were waiting for the billing department to approve my cancelation. I disputed the next charge that came up at my bank and hope they will eventually cancel my account. I know I won get the first 90 days of payments back, but I want them to cancel and drop the last payment at the very least.

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