Reviews
This profile includes reviews for American Research Bureau's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 16 Customer Reviews
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Review fromAngela T
Date: 01/09/2024
5 starsAngela T
Date: 01/09/2024
The lawyers, ********************* and *************************** were wonderful. Kept me in the loop, provided all necessary information. It was a good experience.
American Research Bureau
Date: 01/10/2024
Thank you for your feedback on this case, it is great to hear you had a good experience. We partner with the best attorneys like Mr. ********************* and Mr. **************************** they work hard to get things done right and will appreciate your kind remarks.Review fromLinda B
Date: 09/18/2023
1 starLinda B
Date: 09/18/2023
Terribel follow up on my cousins estate. they never tell me anything and I have to call them and always have a diffrent person on the case. Theri lawyer is horrible-run fast do not hire.American Research Bureau
Date: 09/26/2023
We are very sorry to see you have not had a good experience with American Research Bureau. We pride ourselves on the excellent service we provide our clients. Your particular case has been held up in the courts due to various reasons for the past few years, which we understand is frustrating. As we await the court decision on disbursements from the decedent's estate, we hope you understand we are at the mercy of the courts and these delays have been due to their timing. We strive to make the client experience as positive as possible and we apologize this experience has been a disappointment. I trust our conversations will lead to a satisfactory outcome for you.Review fromOphelia A.
Date: 08/16/2023
5 starsI was contacted by ARB regarding a distant family member that I didn't have confirmation existed. I researched them before calling them back to make sure it wasn't a scam. Since being contacted they have been very informative and even ordered documents that I didn't have. The research is still in process but all communication so far has been professional and informative. It's just the beginning of the process but I would absolutely recommend ARB for their professionalism and their explanation of the process.Review fromBarry R
Date: 07/07/2023
5 starsThis firm handled everything very well. The communicated very clearly, kept me informed and updated, and explained the process every step of the way. They answered all of my e-mails almost immediately and were very friendly.Review fromMichael K
Date: 01/12/2023
5 starsGreat communication and very pleased with results. Very professional and answered all questions timely.Review fromPatsy M
Date: 12/03/2022
5 starsEveryone was very professional and friendly. They handled all the details as presented in their contract. Although it seemed to take forever, I understand this is normal. It was, of course, worth the wait.Review fromLouise W
Date: 11/08/2022
5 starsVery professional and helpful. Sent me information and were very easy to work with.Review fromCarl A
Date: 11/07/2022
5 starsDid what they promised. Made it easy and would use them again if needed.Review fromMurray B
Date: 08/18/2022
5 starsAn absolute gem of a company whose professionalism in estate matters is exceptional At first was doubtful of their legitimacy but after some due diligence, they are exactly what they say they are. A marvellous organisation doing an incredible job. If you should hear from them regarding a potential inheritance proceed and engage with this organisation. A five star company !Review fromLee H
Date: 08/18/2022
5 starsThought at first this wasnt real and probably a scammer so we hesitated to give information to them but they did a great job and delivered our inheritance that we didnt know existed. They kept us informed every step of the way. We are appreciative.
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