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Business Profile

Genealogy

American Research Bureau

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for American Research Bureau's headquarters and its corporate-owned locations. To view all corporate locations, see

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American Research Bureau has 5 locations, listed below.

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    Customer Review Ratings

    4.75

    Average of 16 Customer Reviews

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    Review Details

    • Jo A

      Date: 08/18/2022

      ARB was so helpful...especially with us being in another country. We were approached by other companies that ARB was aware of and they did not bad mouth or try to steer us away from their competitors...that impressed me. And they did agree to meet the other company's percentage.All communication was respectful, very clear and responses were timely. My experience is that they are honest, above board and I would certainly recommend them.

    • April R

      Date: 08/18/2022

      I was contacted by ARB due to the passing of a distant relative. At first I thought this was a scam but as I inquired and did my research I found they are a legitimate company and I was pleased. They answered all my questions and actually helped me trace my ancestry. From the original agreement until the final estate payment it was 2 years which was not bad. I highly recommend ARB to others. They were a pleasure to deal with.

    • Tracy R

      Date: 08/18/2022

      Great company. Very happy with their service. I honestly didnt believe them at first because all the spam out there. The company is real and works hard for you.

    • Dianne D

      Date: 08/18/2022

      Kept us informed which was great and did great especially when covid hit thank you

    • Sharon H

      Date: 08/18/2022

      When I first got the call I thought this was a scam and did not return their call.They reached out to my husband and explained who they were and why they were trying to reach me. Before my husband called me he looked up the company online and knew immediately they were a legitimate company.The reason he knew this is because he used to do printing for them at a previous employer.When I did go ahead and call them everything was very professional but I was still very skeptical. As time went on and I started getting legal documents I started feeling like ok, this must be real.Just so you know I did receive the money from the inheritance of my relative.Everyone here and at the attorneys office were very helpful and friendly.Thank you everyone for a life changing opportunity.

    • John A

      Date: 08/18/2022

      I was satisfied with the work that American Research Bureau conducted. It was a small scale inheritance (about $2,000) from a distant cousin. ARB probably could have let it go, but they took the time (about 2 years) and completed the process. Thank You!

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