Reviews

Review Details

• Review fromsadaat j

  Date: 10/31/2023

  1 star
  Absolutely the worst experience Ive ever had with an apartment and management company together!!! *** tried to call multiple times but no one ever answers the phone. The amount of disrespect myself and my wife have dealt with from boardwalk is unbelievable they dont answer the phones they dont care about the tenants only the money they can get from their tenants. They raised our 1100$ rent for our 1 bedroom to almost 1400$ with no reason other than they wanted to raise rent because of the other apartments in the area that actually have amenities and someone you can talk to we cant get anyone on the phone or by email and its absolutely atrocious

• Review fromJennifer V

  Date: 09/25/2023

  1 star
  Its livable. What we were and are being told from a man named ****** about the condition of a rental house my daughter is renting from the company he works for. The pictures of this house that my daughter, son in law and their 3 little kids are renting, speak volumes about how this company operates. I would truly run the other way and never do business with them. Learn from us. They are a circus act, so dishonest and I cant believe they are still in business.After getting the keys 2 days later than originally told, because they dont work on the weekends, these pictures show the state of the house as we were moving my daughters family in. Cracked window, water damage in a bedroom ceiling, bathtub spout doesnt turn off, no porcelain in the kitchen sink-so it has massive stains, rust in the bathroom sink, door k*** fell off the front door, mismatched paint from touch-**** left old food in the freezer, left gross curtains in two rooms, left old stereo covered with grease, left many things actually and literally everything, EVERYTHING, shelves, cabinets, appliances, walls, the ceiling, baseboards, windows EVERY surface was covered in grime, filth, mold or dirt. When trying to get help from Boardwalk rental management company, we were told by ******, that its livable and they are fine with the condition its in. They said it was touch-up painted and cleaned to their standards. After disagreeing, they proceeded to ignore all communication from my daughter and me. I am at a loss as to the high standards they claim on their website. This house was truly listed as immaculate. An immaculate 4 bedroom I kid you not. The its livable is the high standard? And what poor customer service and immature behavior its to ignore cries for help. BEWARE of this company and enjoy a few of the dozens of pictures taken to show the filth and conditions.*no place for pictures here. Pictures on my ****** review.

• Review fromAMANDA G

  Date: 01/20/2023

  1 star
  Boardwalk Realty is employed by people who can't seem to manage the smallest task of entering a rental payment into the rental customer's they serve's account. I'm glad I'm done with them, though after my paid in full account and moving out, they reported to my credit bureau and for what? I have all the proof of payments, and their reporting has nothing to substantiate their actions. It has "no data available" for the months I moved out, haha. What kind of company is this??? I'm writing this as one of MANY tenants who have had to deal with their ****** work performance, and am surprised this database has only one other review. I'd be happy to spread the word to the other tenants I have heard from. It'll be easy to find someone to ask firsthand about dealing with them, just ask around. The list of issues I dealt with is long but here's a few-every other month, getting an eviction notice on the apartment door saying rent was unpaid. Having to call them to remind them to check their books and find it and note it (for real), and them apologizing. Having them set rules for the apartment (no pets), to have them not manage and others have animals (they're collecting money, that's all they do), no ground maintenance like snow removal, (calling to complain and request it), drugs on prop, but no one manages or shows up unless posting an eviction notice, again, they're just collecting money from landlords, terrible customer service, try calling their telephone number (the only method of contact), to hear mailboxes are full, no responses unless you show up at their office location, oh wait, no location now because they don't want anyone contacting them to correct their behaviors and mistakes, double charging tenants, with an eviction notice since they didn't note the tenant paid...again, and their lack of internal communication of who did what, and what do they do exactly??? Oh yeah, collect paychecks for the company. Good luck and beware, I'm off to dispute my credit report.