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Business Profile

Hunting Gear

Hunter's Haul

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hunting Gear.

Complaints

Customer Complaints Summary

  • 10 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/05/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Attempted To contact them on never receiving my box since October, never got a response, they attempted to take money out of my account in January 2025 this company is a fraud.

  • Initial Complaint

    Date:04/04/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 22, 2024 I placed an order for a quarterly box. I've not received the order nor a projected shipping date even though they promised over 2 weeks ago to send it "ASAP".
    They have not answered my emails since then.

  • Initial Complaint

    Date:03/17/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a gift box for $214.99 on January 31st order number ****. It was guaranteed to ship in 24 to 48 hours. It took two weeks to get a tracking number and another week for it to ship out making it way past the shipping deadline. It took a week and a half to get a return label to meet their return deadline. They received my return, have stop all communication and will not refund my money though they said they would. I have no product and I'm out over 200 dollars.

  • Initial Complaint

    Date:03/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    01 March 2024
    $289.99

    For months u have been requesting email updates on products coming in the next package. The company claims Google doesn't allow them to send me emails however, I received the "thank you for renewing your subscription" along with a charge on my card. There is no operational phone number for thus business, nor are they punctual with responding via email or their Facebook page.

  • Initial Complaint

    Date:02/04/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a subscription as a gift from this company. Have heard nothing in return.

    Business Response

    Date: 02/05/2024

    Customer ordered a monthly subscription, not a gift box. Correspondence was made with the customer that their box would be shipping this month and address was verified for correct delivery.

  • Initial Complaint

    Date:06/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged $199 for 2 separate orders and I didn’t receive either of the orders (boxes). The first order was on January 6th, 2023 and the second order was on April 6th, 2023. The SKU for the orders was *********. I have tried to reach out to them close to 15 times and I have only received a few responses and in one of the responses( on May 16th) they admitted that they made a mistake and would be sending me my missing boxes but the boxes never showed up. I have screenshots of the receipts for the orders and I have the email where they said they would sending the boxes but they never sent the boxes and now they refuse to respond to my emails.

  • Initial Complaint

    Date:04/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed my husband up for the subscription service for Christmas expecting he would get 6 boxes this year. The first ideally would be in January but since we got one in December the next box would be in March. I was charged on March 1st and still have yet to receive the order. Three weeks from today I’ll be charged again without ever receiving the box from March. I’ve sent multiple emails and messages requesting just a status update but haven’t heard back.

  • Initial Complaint

    Date:03/17/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a subscription box in December 2022 to receive 3 months of boxes; one each month. I received Decembers box and nothing since then but was charged for January and February boxes. I reached out many times on the website with no response. I then contacted someone through Facebook messenger to cancel my subscription ASAP and refund or send boxes. They told me they would get the boxes out immediately. I still have not received them. I have now contacted them several times with no responses.

Hunter's Haul is NOT a BBB Accredited Business.

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